Hushmail
Hushmail Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hushmail 3.2 star rating based on 1 customer review. Consumers are mostly neutral; review highlights billing practices, limited storage, and customer service responsiveness.
Key Takeaways for Future Customers
- Hushmail reviews note high price level and limited free storage compared to other providers.
- Customer service responsiveness is cited as a positive in support interactions.
- Paid features like IMAP and POP may require extra fees and offer limited assistance.
Negative Feedback / Risk Areas
- Customers report billing concerns and being charged for features typically free elsewhere.
- Complaints about lack of assistance for paid products and difficulty accessing folder messages via IMAP/POP.
- Storage limits on premium accounts raise value-for-money concerns.
Positive Feedback
Reviewers value customer service responsiveness despite other concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hushmail 3.2 star rating based on 1 customer review. Consumers are mostly neutral; review highlights billing practices, limited storage, and customer service responsiveness.
Key Takeaways for Future Customers
- Hushmail reviews note high price level and limited free storage compared to other providers.
- Customer service responsiveness is cited as a positive in support interactions.
- Paid features like IMAP and POP may require extra fees and offer limited assistance.
Negative Feedback / Risk Areas
- Customers report billing concerns and being charged for features typically free elsewhere.
- Complaints about lack of assistance for paid products and difficulty accessing folder messages via IMAP/POP.
- Storage limits on premium accounts raise value-for-money concerns.
Positive Feedback
Reviewers value customer service responsiveness despite other concerns.
Hushmail not worth the money
- - Hushmail charges for storage and IMAP/POP that others offer for free.
- - Free accounts include 2MB storage, not enough to send a photo.
This is a mini-scam, considering some of the other ways I have seen people loot money out of unsuspecting customers. Even still it is worth mentioning:
Hushmail CHARGES MONEY to use services that comes free with free accounts generally. That is: you pay for storage (free accounts come with 2MB, which is not even enough to send one photograph to one person) (any FREE account from any other provider has more storage than a Hushmail PREMIUM account).
You pay to use FREE services (such as IMAP and POP access) -- and they WILL NOT provide POP and IMAP support beyond assisting in setting them up. For example, they WILL NOT tell you how to make sure these messages get saved to HD. (capitals used for emphasis only).
And they will not tell you how to get the folder messages also to have IMAP or POP access. (That is, the standard IMAP and POP access only set up your inbox -- you have to do something to the account to get the folder messages to show up.)
I have read about security breaches as well; but I did not delve deeply enough to say anything about that here.
- Customer service responsiveness
- Charging money for pop access
- Price
- Charging money for using third-party services
Preferred solution: I don't think this product is worth anything at all: a. because its advertised purpose -- encryption of mail -- only works if all recipients also have hushmail accounts; b. Wrong to charge money for use of free online services. Other reasons too.
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