map-marker Sugar Land, Texas

Huntve electric ATV failure with no service

I bought a Huntve electric ATV for more than $12000 which was delivered by the company owner. I had a few problems the first couple of years and as the machine is quite large and requires a large trailer to haul, they finally sent a service rep. who did a tune up and sent some replacement parts. A year later I had a cataclysmic failure which required a new differential/transmission and reprograming of the computer module. Since then all calls to the owner and service rep. have gone unanswered. I leave a message at the answer machines and get no response. A call to the nearest dealer, a 1000 miles away brought a choice of taking it there for repairs, or paying $800 for a service visit. A classic case of get the money and forget the customer. Curtiss Frank
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1 comment

agreed, no return of calls, no nothing very frustrating!!! having a hard time to even get simple parts from them! so far no luck at all after 3 months of trying!!!

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