Anonymous
map-marker Manchester, England

12 speed freehub and cassette

All good Hunt wheels have all sorted Ive sent a message to the company and they have all the information they need for my new wheels ect
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Anonymous
map-marker Rotherham, Rotherham

Enquiry about changing sram cassette too Shimano hub

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Hi iv had one response to my enquiry and that was to ask for more details about Tyer pressure my weight and other bits but still no response to my original enquiry which is quite disappointing Angry
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User's recommendation: Talk to somebody don’t email as it takes forever

Kourtnee Xjt
map-marker London, England

Problem with wheels as your tech chat line gave me the incorrect information which I had ordered against. Now having issues returning the wheels for the correct ones and you are also charging me furth

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I have sent an email explaining what happened along with screen shots of the chat.

Quite silly your on line chat tech support gave me information which I used to place my order and now Im having problems returning the wheels and incurring a further £174.50 charge,

Your chat support seem unable to answer the questions Ive asked them. Im very frustrated and annoyed with the service Ive received.

This was my second purchase of wheels in two weeks. We ( my wife and I ) have also purchased four previous sets of wheels from you.

Once again the only issue we had was due to your Chat Tech support giving the wrong information which thankfully was put right after speaking with a technical person from your office directly over the phone. He confirmed I had been given the incorrect information and in the other case the information had not been passed on.

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User's recommendation: Don’t use the on line chat as they don’t know what they are doing.

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