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From start to finish Humana is a nightmare. I was cancelled with no warning or reason. Prescriptions were not filled even though they were in my formulary. Customer service had no answers to any of my questions. I was told more than one story about coverage, I don't...
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1.0
I didn't like
  • This is a company in disarray
#1021064
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If planning on using Humana Rx mail order, stop and consider something else. Had nothing but problems including transferred calls, dropped, calls having to tell my story each time before transferred and then finally reach person who is to help me would not listen to my...
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1.5
I didn't like
  • Customer service
#1018493
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I had to wait until two days prior to the monthly prescription for my pain medication. My physician received a letter stating Humana RX plan would fill the prescriptions for 90 days, in 30 day intervals. I have been on the medication for over two years after trying...
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1.0
#1012427
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Supplementary Dental Plan Review

#1013498
1.0
The system is currently down and I need to call back later. False representation of policy offered and received no information
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Humana Customer Care Review

#987303
1.0
Humana select tells you 4 pharmacies well 3 -mail order is not an option Humana through the marketplace does suck ... What does it cover besides your family doctor family doctors can not practice medicine anymore because of the government and DEA it's a total joke .Thats not Humana s fault the insurance should do what Obama care is supposed to do take care of existing issues
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Short Review for December 20, 2016, Pc_payment

#976883
1.0
Humana are scam artists they charge 50.00 enrollment fees which they pocket even if you dont want there services this is ridiculous bad company hope too see them and all who work for them koose there business
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Humana Gold Plus Health Insurance Review

#965367
2.4
Representative was very rude when asked how to disenroll from Humana. For me their co-payments are too high.
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It's a shame some insurance co give good eye & dental coverage to people 21 & under and those like myself are on fixed income and only have 1 eye doctor and another 30/45 minutes away not driving that far either. And hard to get threw to people to tell them you're...
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Anonymous

cindy I so agree, I work for ophthalmologist! I can't even get the cataract glasses paid for as of 2016-2017 Said it's a policy decision that the patient picked out?????? So bad so ...

3.6
#1007683
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Before I purchased dental insurance. I explained that I need to continue my periodontist cleaning. The male rep said no problem that is covered with the plan he enrolled me in. Six months later they are still declining payments. I asked them to listen to the recorded...
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1.0
#1005508
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Once again here I am. Went and did an order through humana otc order through my monthly allowance. Did this in January and when I placed another order in February it was cancelled. I than called and wanted to find out why and it was not till I called that I was told...
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1.9
I liked
  • Doctors
I didn't like
  • Customer service rude no help
#1005506
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My husband needs medication to control his high blood pressure. Humana was given the prescription two weeks ago. Without notification to the patient or the doctor's office, they cancelled the doctor's order for the medication. In the meantime, he has been without his...
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h.kitchener

h.kitchener All you have to do is have your physician write another script for the medicine, a 30 day supply and then take it to any pharmacy and pay for it out of pocket. However, if all...

If you are considering using Humana for Medicare RX, stop right now. You will not received any kind of decent service. Generic drugs that they said would cost $0 when you first sign up go up 800% in the next cycle. They do not have an automatic renewal process like...
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1.0
I liked
  • Way they processed my previous claims
#995952
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Humana pharmacy has a habit of telling you it is time to renew a medication and then cancels the order I placed. Even with over the counter rx coverage they offer a product and then after I order it they cancel the order. Their OTC coverage is a joke anyway! The...
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Contact Humana

Headquarters Address:
Humana Inc.
500 West Main Street
Louisville, KY 40202
Phone:
(800) 448-6262
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Customer service bad. giving inacurate information. cancelling medication coverage without warning. can get very rude and not willing to solve issue by passing the buck. Will be checking into other alternatives re: insurance. They use to be good but I guess they got...
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I liked
  • Doctor
I didn't like
  • No help
  • Rude poorly trained wrong information given etc
#995045
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