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I had to wait until two days prior to the monthly prescription for my pain medication. My physician received a letter stating Humana RX plan would fill the prescriptions for 90 days, in 30 day intervals. I have been on the medication for over two years after trying approximately 6 medications which all gave me serious side effects. We finally got to this medication which worked and gave me definite pain relief after having four major back...
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1.0
#1012427
It's a shame some insurance co give good eye & dental coverage to people 21 & under and those like myself are on fixed income and only have 1 eye doctor and another 30/45 minutes away not driving that far either. And hard to get threw to people to tell them you're leaving because of what I said above it was good until this year now it's only good for 1 doctor and another one in another state. Not paying for a $90 check up exam for the eye. Oh...
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3.6
#1007683
Before I purchased dental insurance. I explained that I need to continue my periodontist cleaning. The male rep said no problem that is covered with the plan he enrolled me in. Six months later they are still declining payments. I asked them to listen to the recorded phone call and they will here what that rep said or send my money back. They just sent another decline letter. Humana is a company that is being allowed to steal money from by...
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1.0
#1005508

Humana Customer Care Review

#987303
1.0
Humana select tells you 4 pharmacies well 3 -mail order is not an option Humana through the marketplace does suck ... What does it cover besides your family doctor family doctors can not practice medicine anymore because of the government and DEA it's a total joke .Thats not Humana s fault the insurance should do what Obama care is supposed to do take care of existing issues
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Short Review for December 20, 2016, pc_payment

#976883
1.0
Humana are scam artists they charge 50.00 enrollment fees which they pocket even if you dont want there services this is ridiculous bad company hope too see them and all who work for them koose there business
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Humana Gold Plus Health Insurance Review

#965367
2.4
Representative was very rude when asked how to disenroll from Humana. For me their co-payments are too high.
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Short Review for November 29, 2016

#963245
1.0
Humanas rep gave me false information. She said the clinic i go to which is Sansum Clinic was covered by humana. After 4 doctor visits and a bill for $1,007 humana tells me my clinic is not covered by them and they are refusing to make good on the bill.
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Once again here I am. Went and did an order through humana otc order through my monthly allowance. Did this in January and when I placed another order in February it was cancelled. I than called and wanted to find out why and it was not till I called that I was told that the alotted allowance was based on a quarterly basis which has been changed at the begining of the year. Now that was that but when I told the customer service man that i was...
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1.9
I liked
  • Doctors
I didn't like
  • Customer service rude no help
#1005506
My husband needs medication to control his high blood pressure. Humana was given the prescription two weeks ago. Without notification to the patient or the doctor's office, they cancelled the doctor's order for the medication. In the meantime, he has been without his medication for this period of time. A simple phone call or e-mail could have fixed the problem, but Humana did neither. The problem is now resolved, but medication will not arrive...
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h.kitchener

h.kitchener All you have to do is have your physician write another script for the medicine, a 30 day supply and then take it to any pharmacy and pay for it out of pocket. However, if all...

#996724
If you are considering using Humana for Medicare RX, stop right now. You will not received any kind of decent service. Generic drugs that they said would cost $0 when you first sign up go up 800% in the next cycle. They do not have an automatic renewal process like Medco or CVS...you have to reorder. When you go to reorder, using an automated system, it has to be during their work times... you can go through the whole process, including leaving...
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1.0
I liked
  • Way they processed my previous claims
#995952
Humana pharmacy has a habit of telling you it is time to renew a medication and then cancels the order I placed. Even with over the counter rx coverage they offer a product and then after I order it they cancel the order. Their OTC coverage is a joke anyway! The products they do offer can be bought at Walmart for one third of the price they list. Humana your clients are not ignorant although some of your customer reps may very well be. Some have...
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#995207
Customer service bad. giving inacurate information. cancelling medication coverage without warning. can get very rude and not willing to solve issue by passing the buck. Will be checking into other alternatives re: insurance. They use to be good but I guess they got too big. Problem with getting requested material sent. Has taken numerous phones calls to get answers to one or two ? Left hand does not know what the right hand is doing which was...
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I liked
  • Doctor
I didn't like
  • No help
  • Rude poorly trained wrong information given etc
#995045
I have been with humana for roughly over a year and I have recently found out that 2 of my medications are now not covered anymore and without notification. The first one I called to see if there was a comprable med that would be covered and the representative gave me a list just to find out that the list she gave me was not covered. The second medication I take is in a gel form since I can't take any oral non steroid anti inflamitory meds do to...
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Anonymous

Anonymous Hello!
My name is Alexis with Humana pharmacy customer service. We would like to assist you in getting this resolved. Please email us at rssocial@humana.com Thank you! Alex...

#995035

Contact Humana

Headquarters Address:
Humana Inc.
500 West Main Street
Louisville, KY 40202
Phone:
(800) 448-6262
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Humana called me a couple of weeks ago to update my prescription list. Now, I was excited because this meant I wont have to run to my PCP's office to pick-up my prescriptions. My happiness didnt last long because I was told one of my medications that had always been covered wasnt covered any longer and that my bill every 3 months would be almost $500! I was in shock! So, I got online to see if there was a generic that Humana would pay, I found...
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Bette77

Bette77 How can I edit my comments? The font was so small and I'd like to edit it. Any suggestions?

1.3
#992504