Human Touch
Human Touch Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Human Touch has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Polite customer service.
Cons: Poor product, Still waiting on parts for months, Takes too long to address warranty issues.Recent recommendations regarding this business are as follows: "Buy elsewhere!".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Human Touch has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Polite customer service.
Cons: Poor product, Still waiting on parts for months, Takes too long to address warranty issues.Recent recommendations regarding this business are as follows: "Buy elsewhere!".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Junk!
I purchased one of their $2000 plus chairs from their Amazon store. It failed within 6 months and was replaced.
The replacement now has issues. They sent a new remote, didn't fix it, saying now it needs a new motor. I was informed the new motor is somewhere on a ship off the coast, could take 8-12 weeks. What happens if the motor doesn't fix it and it needs one of the other inside components as well?
Sounds more like keeping stringing the customer along. So I currently have a very expensive coat rack in my living room. Customer service is polite, but takes a while to respond. Politeness doesn't fix my problem.
I am about ready to donate it to the garbage dump! I don't know if filing a complaint with the PA attorney general would help get this resolved or not; I may have to try that route.
- Polite customer service
- Takes too long to address warranty issues
- Waste of over 2 thousand dollars on their chairs
- Still waiting on parts for months
Preferred solution: Either come get it and give me a full refund or replace the thing again! This is ridiculous!
User's recommendation: Buy elsewhere!
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