New Reviewer

Unreasonable associate Denise feelix.

My vehicle was in my wifes name solely for credit reasons. Well during our divorce she didnt pay the bill so ultimately truck was repossessed, Im. Or mad at that one bit. The fact that even in my divorce paperwork it says the vehicle is mine. While trying to our Hoyte vehicle Denise feelix was impossible saying that it had to be Victoria who bought it and she would release it. Victoria had signed a power of attorney releasing the vehicle to my new lender upon full payment to current lender. Also all of my property I estimate at 4k that was in the vehicle when I was wrongfully arrested due to my wife. But this was easy as 123. Everyone could walk away a winner. No repo for Victoria , I get my truck. , Hughs gets all the money owed. Why can we all just get along and do the right thing bye each other.

User's recommendation: Don’t use very rude p.

View full review
ID
#3434917 Review #3434917 is a subjective opinion of poster.
Location
Tucson, Arizona
Pros
  • Get aproval
Cons
  • Dishonesty about product and financing prohibitions
  • Terrible service
  • Harmful practices
Loss
$5000
Preferred solution
My vehicle
New Reviewer

To make people aware

It is nearly impossible to reach anyone via the only phone number that is listed on their site. I have spent countless hours (that I will never get back) waiting for service. And when you do speak to a human, you are typically met with arrogance. I will close my account, transfer my money and not look back. BEWARE!!!

User's recommendation: Stay away!

View full review
ID
#3121021 Review #3121021 is a subjective opinion of poster.
Location
Phoenix, Arizona
Pros
  • Good rate
Cons
  • Terrible service
Preferred solution
Let the company propose a solution
New Reviewer

Can't find a number for Saturday

No number for Saturday calls. All branches have same number listed online. Need a number listed on website to call on Saturday when branches are open so we can speak to someone live about an issue. I sent an email 2.5 hours ago also.
View full review
ID
#2796678 Review #2796678 is a subjective opinion of poster.
Location
Tucson, Arizona
Preferred solution
Phone number for a problem. Office is open and no one is answering phone.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Performed a credit inquiry, on me without my consent, or knowledge.

Update by user Aug 07, 2021

Hughes has never attempted to contact me, regarding this issue. I contested this inquiry with Experian (only agency recording the inquiry) After the investigation by Experian ( for all the good it did me) Hughes admitted doing the inquiry for a 3rd party..

So even though it was done, behind closed doors, in the shadows...it will stay on my credit report with Experian for 2 years. So I am still pissed, and left to hang out to dry..

Original review posted by user Jul 08, 2021
I did a random search for a personal loan, checking available rates, and fees. I did a 2-minute search of this banks' site, and moved on. I did not fill out any application form whatsoever. They made a credit inquiry at Experian about me. Now this stays on my record for 2 more years ! I had no intention of doing business with them. Shady business practice if you ask me.

User's recommendation: Avoid, lingering on their online site if at all possible.

View full review
2 comments
#2032816

Put it in writing to the credit union and reporting agencies to have it removed.

#2032919
@PissedConsumer2032816

I did just that, after I spoke to Hughes FCU.

View more comments (1)
ID
#2667429 Review #2667429 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Cons
  • Harmful practices
  • Unauthorized credit checks
Preferred solution
That Hughes FCU contact Experian and withdraw their inquiry, due to the fact, we were never attempting to do business with them. Their inquiry should be removed from Experian system.

Hughes Federal Credit Union Ripped Me Off!

Hughes Federal Credit Union Ripped Me Off!
Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen. This is very bad business practice. I called this bank, requested a full refund of said "INACTIVE DORMANT FEE", and was only given $30 of the $50 back. While on hold for this bank I continue to receive commercials about no minimum balance, no fees checking.....yet I had $50 taken out of my account for fees? What gives? This bank is untrustworthy with customer monies.
View full review
1 comment
#1371645

Laws in most states require them to keep accounts current (a $5 deposit a year usually does the trick). Luckily you saw it - rather than them closing the account and sending it to the state where it will take you forever to get it back.

ID
#1103476 Review #1103476 is a subjective opinion of poster.
Product
Hughes Federal Credit Union Account
Reason of review
Problems with payment

Suspected Fraudulent Collusion: La Mesa RV and Hughes Federal Credit Union

We bought a travel trailer from La Mesa RV in Phoenix and they chose Hughes Federal Credit Union to finance it for us. We made it very clear that the trailer would be our PRIMARY DOMICILE. Recently, needing to refinance due to medical debts we were informed by Hughes Federal Credit union that IF they had known we were using the trailer as a primary domicile, they would NOT have given us the loan at all. We contest that LaMesa RV and the Credit Union collude with each other to make fraudulent sales and financing deals which later cripple the buyer if circumstances change, from getting the monthly payments lowered. We called and spoke with the manager of La Mesa on McDowell St. in Phoenix and he was rude, callous and threatened to take the trailer and leave us homeless if we made any trouble. I strongly suggest no one have ANY dealings with La Mesa RV or ANY of their financiers.
View full review
ID
#879902 Review #879902 is a subjective opinion of poster.
Location
Buckeye, Arizona
Service
Hughes Federal Credit Union Loan Refinance
Cons
  • Dishonesty about product and financing prohibitions
Reason of review
Bad quality
Loss
$10000
Preferred solution
Price reduction

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article