
Hughes Federal Credit Union
Hughes Federal Credit Union Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hughes Federal Credit Union has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Get aproval, Good rate.
Cons: Dishonesty about product and financing prohibitions, Harmful practices, Terrible service.Recent recommendations regarding this business are as follows: "Ask about all modes of communication.", "Yes I would definitely recommend", "Don’t use very rude p", "Stay away!", "Avoid, lingering on their online site if at all possible.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hughes Federal Credit Union has 2.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Get aproval, Good rate.
Cons: Dishonesty about product and financing prohibitions, Harmful practices, Terrible service.Recent recommendations regarding this business are as follows: "Ask about all modes of communication.", "Yes I would definitely recommend", "Don’t use very rude p", "Stay away!", "Avoid, lingering on their online site if at all possible.".
Review authors value the most Discounts and Special Offers and Billing Practices. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews


This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Setting up online account
Hello. I am hearing impaired, I have been trying since I opened my new account with Hughes Financial.
I lip read, so I prefer online payments so I can see what I am doing.
Please help. No phone calls, please.
User's recommendation: Ask about all modes of communication.
Deffered payment
I'm self employed and I just had a baby on Monday. Out of work so I need the extra time to pay. Until I get back to work next month
User's recommendation: Yes I would definitely recommend
Unreasonable associate Denise feelix.
My vehicle was in my wifes name solely for credit reasons. Well during our divorce she didnt pay the bill so ultimately truck was repossessed, Im.
Or mad at that one bit. The fact that even in my divorce paperwork it says the vehicle is mine. While trying to our Hoyte vehicle Denise feelix was impossible saying that it had to be Victoria who bought it and she would release it. Victoria had signed a power of attorney releasing the vehicle to my new lender upon full payment to current lender.
Also all of my property I estimate at 4k that was in the vehicle when I was wrongfully arrested due to my wife. But this was easy as 123. Everyone could walk away a winner. No repo for Victoria , I get my truck.
, Hughs gets all the money owed. Why can we all just get along and do the right thing bye each other.
- Get aproval
- Harmful practices
- Dishonesty about product and financing prohibitions
- Terrible service
Preferred solution: My vehicle
User's recommendation: Don’t use very rude p
To make people aware
It is nearly impossible to reach anyone via the only phone number that is listed on their site.
I have spent countless hours (that I will never get back) waiting for service. And when you do speak to a human, you are typically met with arrogance.
I will close my account, transfer my money and not look back.
BEWARE!!!
- Good rate
- Terrible service
Preferred solution: Let the company propose a solution
User's recommendation: Stay away!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Performed a credit inquiry, on me without my consent, or knowledge.
Hughes has never attempted to contact me, regarding this issue. I contested this inquiry with Experian (only agency recording the inquiry) After the investigation by Experian ( for all the good it did me) Hughes admitted doing the inquiry for a 3rd party..
So even though it was done, behind closed doors, in the shadows...it will stay on my credit report with Experian for 2 years. So I am still pissed, and left to hang out to dry..
I did a random search for a personal loan, checking available rates, and fees. I did a 2-minute search of this banks' site, and moved on.
I did not fill out any application form whatsoever.
They made a credit inquiry at Experian about me. Now this stays on my record for 2 more years !
I had no intention of doing business with them. Shady business practice if you ask me.
- Unauthorized credit checks
- Harmful practices
Preferred solution: That Hughes FCU contact Experian and withdraw their inquiry, due to the fact, we were never attempting to do business with them. Their inquiry should be removed from Experian system.
User's recommendation: Avoid, lingering on their online site if at all possible.
Can't find a number for Saturday
No number for Saturday calls.
All branches have same number listed online.
Need a number listed on website to call on Saturday when branches are open so we can speak to someone live about an issue. I sent an email 2.5 hours ago also.
Preferred solution: Phone number for a problem. Office is open and no one is answering phone.
Hughes Federal Credit Union Ripped Me Off!
Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent.
I have been with this bank for over 10yr & never had this happen. This is very bad business practice. I called this bank, requested a full refund of said "INACTIVE DORMANT FEE", and was only given $30 of the $50 back. While on hold for this bank I continue to receive commercials about no minimum balance, no fees checking.....yet I had $50 taken out of my account for fees?
What gives? This bank is untrustworthy with customer monies.
Suspected Fraudulent Collusion: La Mesa RV and Hughes Federal Credit Union
We bought a travel trailer from La Mesa RV in Phoenix and they chose Hughes Federal Credit Union to finance it for us. We made it very clear that the trailer would be our PRIMARY DOMICILE. Recently, needing to refinance due to medical debts we were informed by Hughes Federal Credit union that IF they had known we were using the trailer as a primary domicile, they would NOT have given us the loan at all.
We contest that LaMesa RV and the Credit Union collude with each other to make fraudulent sales and financing deals which later cripple the buyer if circumstances change, from getting the monthly payments lowered.
We called and spoke with the manager of La Mesa on McDowell St. in Phoenix and he was rude, callous and threatened to take the trailer and leave us homeless if we made any trouble. I strongly suggest no one have ANY dealings with La Mesa RV or ANY of their financiers.
- Dishonesty about product and financing prohibitions
Preferred solution: Price reduction
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Put it in writing to the credit union and reporting agencies to have it removed.
I did just that, after I spoke to Hughes FCU.