New Reviewer

Can't find a number for Saturday

1.0
No number for Saturday calls. All branches have same number listed online. Need a number listed on website to call on Saturday when branches are open so we can speak to someone live about an issue. I sent an email 2.5 hours ago also.
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ID
#2796678 Review #2796678 is a subjective opinion of poster.
Location
Tucson, Arizona
Preferred solution
Phone number for a problem. Office is open and no one is answering phone.

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Verified Reviewer New Reviewer

1.0
Update by user Aug 07, 2021

Hughes has never attempted to contact me, regarding this issue. I contested this inquiry with Experian (only agency recording the inquiry) After the investigation by Experian ( for all the good it did me) Hughes admitted doing the inquiry for a 3rd party.. So even...

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2 comments
#2032816

Put it in writing to the credit union and reporting agencies to have it removed.

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ID
#2667429 Review #2667429 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Cons
  • Harmful practices
  • Unauthorized credit checks
Preferred solution
That Hughes FCU contact Experian and withdraw their inquiry, due to the fact, we were never attempting to do business with them. Their inquiry should be removed from Experian system.

Hughes Federal Credit Union Ripped Me Off!

Hughes Federal Credit Union Ripped Me Off!
Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen. This is very bad business practice. I called this bank, requested a full refund of said "INACTIVE DORMANT FEE", and was only given $30 of the $50 back. While on hold for this bank I continue to receive commercials about no minimum balance, no fees checking.....yet I had $50 taken out of my account for fees? What gives? This bank is untrustworthy with customer monies.
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1 comment
#1371645

Laws in most states require them to keep accounts current (a $5 deposit a year usually does the trick). Luckily you saw it - rather than them closing the account and sending it to the state where it will take you forever to get it back.

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ID
#1103476 Review #1103476 is a subjective opinion of poster.
Product
Hughes Federal Credit Union Account
Reason of review
Problems with payment

Suspected Fraudulent Collusion: La Mesa RV and Hughes Federal Credit Union

1.0
We bought a travel trailer from La Mesa RV in Phoenix and they chose Hughes Federal Credit Union to finance it for us. We made it very clear that the trailer would be our PRIMARY DOMICILE. Recently, needing to refinance due to medical debts we were informed by Hughes Federal Credit union that IF they had known we were using the trailer as a primary domicile, they would NOT have given us the loan at all. We contest that LaMesa RV and the Credit Union collude with each other to make fraudulent sales and financing deals which later cripple the buyer if circumstances change, from getting the monthly payments lowered. We called and spoke with the manager of La Mesa on McDowell St. in Phoenix and he was rude, callous and threatened to take the trailer and leave us homeless if we made any trouble. I strongly suggest no one have ANY dealings with La Mesa RV or ANY of their financiers.
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ID
#879902 Review #879902 is a subjective opinion of poster.
Location
Buckeye, Arizona
Service
Hughes Federal Credit Union Loan Refinance
Cons
  • Dishonesty about product and financing prohibitions
Reason of review
Bad quality
Loss
$10000
Preferred solution
Price reduction

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