Huddle Insurance
Huddle Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 4 reviews; consumers report dissatisfaction despite 100% saying they would likely recommend Huddle Insurance.
Key Takeaways for Future Customers
- Expect limited product variety and high price level when reading Huddle Insurance reviews.
- Be prepared for lengthy waits and hard-to-reach customer service for billing or policy questions.
Negative Feedback / Risk Areas
- Repeated Huddle Insurance customer complaints about inability to contact support and login failures.
- Issues with refunds, overdue payments, and incorrect policy details were reported.
Positive Feedback
No positive product or service advantages were reported in the latest reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 4 reviews; consumers report dissatisfaction despite 100% saying they would likely recommend Huddle Insurance.
Key Takeaways for Future Customers
- Expect limited product variety and high price level when reading Huddle Insurance reviews.
- Be prepared for lengthy waits and hard-to-reach customer service for billing or policy questions.
Negative Feedback / Risk Areas
- Repeated Huddle Insurance customer complaints about inability to contact support and login failures.
- Issues with refunds, overdue payments, and incorrect policy details were reported.
Positive Feedback
No positive product or service advantages were reported in the latest reviews.
Sydney, New South Wales
Inquiry about my comprehensive insuirance
- - No response after multiple Huddle calls.
- - Online chat asks for bank details.
- - No email about car insurance status.
- - Please call 042512****.
I am trying to call huddle so many times no response, keep telling me chat online when I am trying to chat online payments details pages just pop asking for my bank details and don't allow me to go any further until I fill my bank details and submit it is so hard to get any information. I insured my car with huddle but I didn't receive any email or notification saying if my car is still insured.
I need to talk to someone about it. Please do call me on 042512****.please make our life easier I am the phone from 3 45 till now but not getting any help
Thank you
Preferred solution: I want to know when I am due with my car insurance
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant log in and need to talk to a person
- - Couldn't log in or find the phone number.
- - Waited 40 minutes, then 20 more, and was transferred twice.
- - Cancelled the insurance; not recommended.
I couldn't log in at all. It took me all day to actually find their phone number as it's not on Google.
I ended up calling some other insurance company and they had the phone number. I waited 40 minutes, then was told I needed to be transferred. I waited another 20 minutes to be told I needed to be transferred again. I said no, this is ridiculous.
I'm cancelling my insurance. So, that was it. They couldn't help me with my problem.
They just keep passing you around. I definitely do not recommend this company.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRego number incorrect
- - Hard to reach an operator unless it's an emergency.
- - Booked 10-12 yesterday; no call back; rego change and refund; will switch insurers.
It's extremely difficult to speak with an operator other than for an emergency. I booked an appointment for yesterday between 10 and 12 and no-one called me back.
I need to change my rego number and apply for a refund. Your system is not suitable for me and I will be looking to change to a different insurance company asap.
Preferred solution: Rego number changed and a refund.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRego number incorrect
- - Hard to reach an operator; appointment yesterday 10 to 12 with no callback.
- - Need to fix rego and refund; may switch insurers.
It's impossible to speak to an operator if your issue is other than an emergency. I booked an appointment for yesterday between 10 and 12 and no-one called me back, after waiting 3 to 4 days.
I need to correct my rego number and request a refund.
I find this system extremely frustrating and definitely not suitable for me. I will be looking into changing insurance companies asap.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo pay over due psyment
Plz call me to pay an overdue payment. Ive missed a payment for huddle third party car insurance my phone number is 0434 28* ***
Adelaide, South Australia
Change of address
- - I moved interstate and need to update Huddle insurance address.
- - Online address change attempts failed.
- - Is there a way to update without calling Huddle?
I have currently moved interstate therefore, I wanted to change my address, to my current one as I no longer reside in the address nominated on Huddle insurance. I have tried to change it online, however it has not been successful. Is there a way of changing this type of information without calling Huddle?
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