Pixie D Ykm

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Verified Reviewer

Cant log in and need to talk to a person

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I couldn't log in at all. It took me all day to actually find their phone number as it's not on Google.

I ended up calling some other insurance company and they had the phone number. I waited 40 minutes, then was told I needed to be transferred. I waited another 20 minutes to be told I needed to be transferred again. I said no, this is ridiculous.

I'm cancelling my insurance. So, that was it. They couldn't help me with my problem.

They just keep passing you around. I definitely do not recommend this company.

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Preferred solution: Apology

Reena Ofd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

To pay over due psyment

Plz call me to pay an overdue payment. Ive missed a payment for huddle third party car insurance my phone number is 0434 28* ***

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Patricia C Whq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rego number incorrect

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It's extremely difficult to speak with an operator other than for an emergency. I booked an appointment for yesterday between 10 and 12 and no-one called me back.

I need to change my rego number and apply for a refund. Your system is not suitable for me and I will be looking to change to a different insurance company asap.

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Preferred solution: Rego number changed and a refund.

Patricia C Whq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sydney, New South Wales

Rego number incorrect

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It's impossible to speak to an operator if your issue is other than an emergency. I booked an appointment for yesterday between 10 and 12 and no-one called me back, after waiting 3 to 4 days.

I need to correct my rego number and request a refund.

I find this system extremely frustrating and definitely not suitable for me. I will be looking into changing insurance companies asap.

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Anonymous
map-marker Adelaide, South Australia

Change of address

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I have currently moved interstate therefore, I wanted to change my address, to my current one as I no longer reside in the address nominated on Huddle insurance. I have tried to change it online, however it has not been successful. Is there a way of changing this type of information without calling Huddle?

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Insurance Expert Talks

Insurance Claims Tips: What Red Flags to Watch Out

Insurance Claims Tips: What Red Flags to Watch Out

Apr 23, 2021

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Vince Perri
Vince Perri

Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.

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