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Hubstaff

Hubstaff

hubstaff.com
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What is your customer experience with Hubstaff?

Hubstaff Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall rating skews negative: customers report frustration, poor support access, and high price levels; recent recommendations include Save your time and Do Not Use.

Positive Feedback

Some users note the product is functional for time tracking during trials and integrations when set up correctly.

Negative Feedback / Risk Areas

  • Recurring Hubstaff customer complaints cite unreachable customer service and billing disputes.
  • Users report confusing subscription statements and issues around refunds and disputed charges.

Key Takeaways for Future Customers

  • Check Hubstaff reviews and confirm billing policies before subscribing.
  • Expect potential delays contacting support and verify license or membership details in writing.
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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Sunbury, Pennsylvania

Impossible to Reach anyone at HubStaff for Information

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I never was able to become a HubStaff customer, because I could never reach anyone for license info.

User's recommendation: Save your time

View full review
Anonymous
map-marker Round Rock, Texas

Attempting to Charge Me for Outlier Use (business use)

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AI Highlights
  • - I resigned from Outlier on 11/15 and removed Hubstaff on 11/16.
  • - Hubstaff sends zero-due statements, says I owe money, which I dispute.

I resigned from Outlier on 11/15, and removed all Hubstaff properties from my Computer on 11/16.

I was directed to download Hubstaff for use on Outlier due to the project I was working on. When I resigned, as stated above, I removed all Hubstaff software from my computer, since I no longer needed it because I left from Outlier.

NOTE: I was using a trial version that expired on 11/15. IE Free.

Hubstaff is sending me statements that have zero amounts due (which seems ok) , but they still trying to tell me that I owe them money.

I do not. Outlier owes them money, if anyone does.

User's recommendation: Do Not Use

View full review

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