Anonymous
map-marker San Antonio, Texas

I have been waiting for over a year for my refund. Never received my Leah doll . They keep making excuses but never process my refund. I will let everyone I know not to buy from this company. They are

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HTENCS - I have been waiting for over a year for my refund. Never received my Leah doll . They...
I ordered Leah doll and never was shipped. I asked for a refund and they never sent that either. It has been 1 yr and 5mo. They keep giving me excuses. I will let everyone that I know not to buy from this company. I've never known of a company to scam a customer like this.
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User's recommendation: Do not buy from this company

Anonymous
map-marker Canal Winchester, Ohio

Did not receive Product ordered, They sent a $2 set of earphones

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I ordered a Barbie House my granddaughter wanted for her birthday in May. So I ordered it in early March. Received a Cheap pair of earphones in May Have had a runaround getting Refund
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James M Vrm

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Verified Reviewer
| map-marker Jacksonville, Florida

Package not shipped and phoney tracking numbers sent

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Bogus site. Ordered item in March scheduled to be delivered 2nd week of May. When inquired about statis late April I was sent a"tracking number" saying my order had been shipped. When I went to site however, it said no such "tracking number" . All communications with company resulted in them sending me the same tracking number back. When my item didn't arrive I sent an email to company to cancel order because it was too late. They said they couldn't cancel because it had already shipped and sent me the same bogus tracking number again June 15 still no package item.NEVER ORDER FROM HTENCS
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Preferred solution: Full refund

User's recommendation: NEVER ORDER ANYTHING FROM HTENCS. BOGUS SITE SITE

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