New Reviewer

HSA Bank member

These folks are total idiots! Communicating with them or getting them to make a simple correction is like painful. Their website is confusing and hard to find what you're looking for. I am looking for another place for my HSA funds.

User's recommendation: Some place other than these folks.

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ID
#4319988 Review #4319988 is a subjective opinion of poster.
Location
Frackville, Pennsylvania

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Verified Reviewer
New Reviewer

Horrible Customer Service

They updated their computer system late last year and their system no longer sends me a verification code required to log in. I've been on the phone with them for 2 months to resolve this. They are inept, I've been in an endless loop of agents that have no answers, but worst of all, I've asked repeatedly for a supervisor or manager to escalate and no one will get on the phone with me or return my call. Find another provider.
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ID
#4293546 Review #4293546 is a subjective opinion of poster.
Location
Reno, Nevada

My payment

I didnt receive and the bank sent me a card and money order I would like to speak to someone about how to get my payment the company told me I need to call the bank
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ID
#4236118 Review #4236118 is a subjective opinion of poster.
Location
Denver, Colorado

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Verified Reviewer
New Reviewer

Pissed