HSA Bank
HSA Bank Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HSA Bank has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid HSABank at all cost.", "DO NOT USE", "Some place other than these folks.", "0".
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HSA Bank has 1.3 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid HSABank at all cost.", "DO NOT USE", "Some place other than these folks.", "0".
Consumers are not pleased with Billing Practices and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Can’t get your money out!
After months of useless calls with customer service, trying to transfer to a new custodian, I gave up and just had them send me a final check directly. They had no intention of moving my funds to a new custodian. They should be shut down.
- Are fraudulent
Preferred solution: Apology
User's recommendation: Avoid HSABank at all cost.
Lambertville, New Jersey
Impossible to reach
The website is terrible and not user-friendly. There is no way to contact anyone there.
The email address does not accept email. I need additional information on a pending matter and cant reach anyone.
I am very disappointed my employer is using HSA Bank for the administration of our health spending accounts because they are terrible. We used them before and I had nothing but headaches trying to get reimbursement for verified medical expenses.
User's recommendation: DO NOT USE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Reno, Nevada
Horrible Customer Service
They updated their computer system late last year and their system no longer sends me a verification code required to log in. I've been on the phone with them for 2 months to resolve this.
They are inept, I've been in an endless loop of agents that have no answers, but worst of all, I've asked repeatedly for a supervisor or manager to escalate and no one will get on the phone with me or return my call. Find another provider.
Frackville, Pennsylvania
HSA Bank member
These folks are total idiots! Communicating with them or getting them to make a simple correction is like painful.
Their website is confusing and hard to find what you're looking for. I am looking for another place for my HSA funds.
User's recommendation: Some place other than these folks.
Denver, Colorado
My payment
I didnt receive and the bank sent me a card and money order I would like to speak to someone about how to get my payment the company told me I need to call the bank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed
DO NOT get a hsa card with this bank. They charge a fee and the customer service really, really sucks.
The Customer Service Rep hung up on me!!! Spent my balance and this account is CLOSED.
Good riddance to s business I am glad not to be associated with. Would give negative stars if I could.
Preferred solution: Nothing
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