Phoenicia

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Verified Reviewer

Bad deal all the way around, price, performance, customer service, LIED to.

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Hptechsupport360 - Bad deal all the way around, price, performance, customer service,...

When I purchased this hp I had no idea that I would spend over $1,200 after all that said and done for a worthless piece of crap. Then it finally came and the fun(?) started and hasnt let up.

I have been around computers for 25+ years.

I was so good at it that I could fix my own software problems.

In the picture it shows a D drive. Yah, like that works.

I tried to contact my printer and no go. Yeah, now I am way passed pissed off. It would appear that any hardware isnt hp, then dont bother.

Its a tower with wondows11.

But it doesnt have Office or Word or any editing program that I can find.

I saved a long time for these pieces of crap.

Buyers remorse, you bet!

If you can believe this, it doesnt even have Media Player!!! GRRRRR!

I especially dislike MS more than I can express.

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Loss:
$1
Pros:
  • No pros
Cons:
  • To many cons

Preferred solution: Full refund

User's recommendation: DO NOT BUY hp FOR ANY SANE REASON.

Marco Z Fxo

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Verified Buyer
|

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Verified Reviewer

Customer service lied

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Hptechsupport360 - Customer service lied

I purchased a hp pavilion with a 90 day full warranty/return I didnt know all the kinks yet so I call for advice customer service go straight to being negative and stated you have a problem with the software lol that was a lie because I solved problem myself by figuring it out on my own , they wanted to charge me $109.00 when I had full warranty so I asked why do I have to pay if I have a warranty they stated oh because you purchased it back in June that was a lie I have the receipt 8/6/22 then I get put on hold for 30min this company is untrustworthy they do anything for an extra dollar not only that I got hung up on when I asked to email my receipt as proof.I wonder how on earth did they come up with there own date of purchase and ridiculous fake fees when the very first person I spoke with explained that I have coverage but it all changed down the line?

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Cons:
  • Customer support is horrible and deceitful

Preferred solution: Apology

User's recommendation: Get coverage from geek squad or get Apple

Marc P Ign

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Verified Reviewer

Hp customer support is horrible

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I called because I needed help downloading photos and customer support got onto team viewer to check the problem . But he didnt check the problem he went somewhere else on my computer he didnt teach me didnt show me what I calling about and went straight to oh you have to pay $109.00 because I see a few errors on your system information. Wow thankGod I had 90 days to return to Sams club.thats next move I only had the laptop for two months and customer service didnt care didnt try to help at all!wouldnt recommend this company!!!

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Loss:
$800
Cons:
  • Customer service

Preferred solution: HELP ON THE ISSUE NOT GET SIDETRACKED SO YOU MAKE MONEY!!!

User's recommendation: Don’t do it

elizabeth a Yyp

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Verified Reviewer
| map-marker Hialeah, Florida

Hp are thieves

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CANCEL THIS ACCOUNT NOW I PISSED AND I WANT OFF MY PRINTER I POAID YOU HAVE NO LEGAL RIGHT TO BLOCK MY PRINTER SO *** AND CANCEL OR I WILL *** CHARGE WITH HIPPA AND FRAUD

STAT ELIZABETH ALVAREZ NOW CANCEL

I NEVER GOT YOUR YOU GUYS ARE FRAUD LET GO PRINTER IT MINE PRIVATE I PAID FOR IT SO LET IT GO CANCEL THIS ACCOUNT NOW I PISSED AND I WANT OFF MY PRINTER I POAID YOU HAVE NO LEGAL RIGHT TO BLOCK MY PRINTER SO *** AND CANCEL OR I WILL *** CHARGE WITH HIPPA AND FRAUD

STAT ELIZABETH ALVAREZ NOW CANCEL

I NEVER GOT YOUR YOU GUYS ARE FRAUD LET GO PRINTER IT MINE PRIVATE I PAID FOR IT SO LET IT GO

his company is stealingt

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Preferred solution: CANCEL THIS ACCOUNT NOW I PISSED AND I WANT OFF MY PRINTER I POAID YOU HAVE NO LEGAL RIGHT TO BLOCK MY PRINTER SO *** AND CANCEL OR I WILL *** CHARGE WITH HIPPA AND FRAUD STAT

User's recommendation: don't buy hp

Reiko Nxe

Fake HP Tech Support Scam

Tech Support cold call and pop-up warnings are terribly intrusive. The domain https://www.hptechsupport360.com/ will pop-up on your screen during the time you are surfing the internet.

The domain claims to be as technical support link from HP dept., and if the innocent user clicks the link, the group of fraudulent people will show you some instructions to follow. They will show you as they are genuine technical support service and will fix your computer with reliable solutions. They will tell you that your computer needs some important updates and if you give them access to your computer to them, then they install some malware, virus and other unusual material on your computer. Then you won’t be able to work on it.

Then they will ask you to pay some amount like 500$ or 800$ to make your computer free from virus attacks. Once they enter your computer’s turf, then they will search for the important folders and use them for some scam and deceitful actions.

Toll Free:- 1-84*-443-****

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Reason of review:
Not as described/ advertised

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