Anonymous
map-marker Hamilton, Ohio

Purchased brand new printer and it doesn't work

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I purchased a deskjet all in one printer. i didn't know I had to be subscribed to the instant ink.

I have not been able to use the printer one error after the other. I heard there was a lawsuit filed against hp because of ink issues and connections issues .4122 deskjet

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User's recommendation: Dont waste your money

Harry D Hhy

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Verified Reviewer

Sudden inability to connect to wifi network or any other way

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I hace an Envy 4500 printer that has caused me many hours of total aggravation. If I dont use it for 2 or 3 weeks, the ink cartridges no longer work.

It ends up costing me about $5.00 per page to print anything. Now, it will no longer print anything and the terrible tech support only keeps steering me to join some kind of membership for $10.00 per month. I will never buy another HP printer again. The model I had before was just as bad.

As far as I am concerned, they have no useful tech support. I am going to try another brand and hope they have support.

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Loss:
$300
Cons:
  • Terrible ink cartridge life
  • Poor streaky printing
  • Useless tech support

Preferred solution: A printer that works

User's recommendation: Buy any other brand, HP could not be worse

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