HPSmart
HPSmart Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HPSmart has a 1.5 star rating from 3 reviews and consumers are mostly dissatisfied; reviews report unfavorable ratings, high price level, website and customer service problems, and repeated negative recommendations.
Positive Feedback
The product sometimes includes a free year of ink with purchase, which buyers view as a valuable feature when it works.
Negative Feedback / Risk Areas
- Recurring HPSmart customer complaints about instant ink subscription billing increases and no ink deliveries.
- Cancellation policies that remove ink without credit and confusing membership/subscription terms.
- Poor customer service and website support with frequent connectivity and printer errors.
Key Takeaways for Future Customers
- Read HPSmart reviews and terms carefully before enrolling in instant ink or membership plans.
- Monitor billing, verify ink shipments, and consider other brands if reliable support matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
HPSmart has a 1.5 star rating from 3 reviews and consumers are mostly dissatisfied; reviews report unfavorable ratings, high price level, website and customer service problems, and repeated negative recommendations.
Positive Feedback
The product sometimes includes a free year of ink with purchase, which buyers view as a valuable feature when it works.
Negative Feedback / Risk Areas
- Recurring HPSmart customer complaints about instant ink subscription billing increases and no ink deliveries.
- Cancellation policies that remove ink without credit and confusing membership/subscription terms.
- Poor customer service and website support with frequent connectivity and printer errors.
Key Takeaways for Future Customers
- Read HPSmart reviews and terms carefully before enrolling in instant ink or membership plans.
- Monitor billing, verify ink shipments, and consider other brands if reliable support matters.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Instant ink program increases and scam
I bought an HP office jet pro 8034e printer which included one free year of ink but you had to sign up for their instant ink delivery program.did.i received one color pac and 2 black but I think I purchased one of these black because it wasn't sent in time.in Feb28,I went on paid at $7.57/mon, inc May 24 to $8.65 and inc Aug 25 to $21.64.i received no ink during paid period.when I called to complain,I was told usage increased but as an individual it isn't much and I know how much paper as well as not needing ink I've used.apparently no credit is given from low usage months towards higher usage months.also if I cancel,I was told I'd have to take out my existing cartridges which I'd met the qualifications for and buy new ink with no credit for what I'd paid or ink.
User's recommendation: Don't buy anything HP.get no cartridge refillable ink printer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMonthly charges keep increasing though no ink sent but to cancel you can't use free ink included with purchase tho I more than met requirements for itsent
I purchased an HP printer office jet pro 8034 e which included a free year of ink but you had to sign up for the instant ink program to link usage.i ended up using 1 colors and 2 black.one of the black I believe I purchased because they didn't get one to me before it was used up then I paid monthly Feb 25.at first it was 7.57, may 30 inc to 8.65.aug 30 21.64. upon complaint they said it went by usage and it it was consistent for months.i'm an individual user so know approximately how much paper used .told credit not given for low use months towards higher use month.if cancel I have to take out cartridges tho I argued that these are from
Free year none were sent for all the $ I paid so I have met my obligation.no credit,no existing ink .I will never buy anything from HP again.
User's recommendation: Buy a cartridge free refillable ink printer not HP
Hamilton, Ohio
Purchased brand new printer and it doesn't work
I purchased a deskjet all in one printer. i didn't know I had to be subscribed to the instant ink.
I have not been able to use the printer one error after the other. I heard there was a lawsuit filed against hp because of ink issues and connections issues .4122 deskjet
User's recommendation: Dont waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSudden inability to connect to wifi network or any other way
I hace an Envy 4500 printer that has caused me many hours of total aggravation. If I dont use it for 2 or 3 weeks, the ink cartridges no longer work.
It ends up costing me about $5.00 per page to print anything. Now, it will no longer print anything and the terrible tech support only keeps steering me to join some kind of membership for $10.00 per month. I will never buy another HP printer again. The model I had before was just as bad.
As far as I am concerned, they have no useful tech support. I am going to try another brand and hope they have support.
- Useless tech support
- Poor streaky printing
- Terrible ink cartridge life
Preferred solution: A printer that works
User's recommendation: Buy any other brand, HP could not be worse
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