Im not sure you wont hear what Ive got to say. I was sent the wrong kind of ink for my printer and I was simply trying to get the correct ink.I was on the phone for over an hour trying to solve this simple problem. They wanted me to go ahead and sign up an online...
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ID
#3534897 Review #3534897 is a subjective opinion of poster.
Location
Columbus, North Carolina
Loss
$70
Preferred solution
Apology
I am almost 70 years old and worked and been in business for all these years. My experience with Hewlett Packard has been the worst customer service I have ever had in my lifetime. That is not acceptable. You sent me the wrong ink for my printer and I was simply...
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ID
#3524037 Review #3524037 is a subjective opinion of poster.
Location
Lexington, South Carolina
Preferred solution
Let the company propose a solution
once your printer is stock don't hesitate to call HP printer Support +1 80*-(***)-****. Replace the empty toner cartridge with a new one if your printer displays a Toner cartridge is low notice. Remove the new toner cartridge from the package only when you're ready to...
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ID
#3487280 Review #3487280 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Needing help to reconnect to wifi

I neded a new router and manged to reconnect all husehold devices except the printer! I tried the virtuial assistant who sent me round in circles providing the same irrelevant information. The website is no help and the printer set-up screen on the laptop does not assist - suggesting connecting the laptop to the printer with a USB cable but the printer has NO USB port! I have lleft 2 exasperated voice messages and no one has returned my call. I don't think anybody actually works at HP . Totally exasperating and will be looking for another brand to purchase new rather then reinstalling this one as the service is non existent.

User's recommendation: Avoid HP unless you can fix every tech problem yourself.

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ID
#3047184 Review #3047184 is a subjective opinion of poster.
Cons
  • Support is non existent
Loss
$70
Preferred solution
Let the company propose a solution

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Verified Reviewer
Junior Reviewer

Can't get support

Nothing but problems trying to get ANYONE PERSON who know anything about what is going on. Keep getting different information for each person I talked to. Lots of hold time

User's recommendation: Good luck if you ever need service from HP.

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ID
#2831430 Review #2831430 is a subjective opinion of poster.
Pros
  • Works good when it works
Cons
  • Impossible to get service
Loss
$250
Preferred solution
Let the company propose a solution
New Reviewer

NEEDS TO BE READ

HP Printer Support - NEEDS TO BE READ
I went to the HP website to have my printer put online at that point I was sent to the technical support they told me the service would cost me 6999 to bring my printer online I gave them my card number they only charged my account 5408 They called me the next morning stating they didnt receive a payment at all and wanted another payment Of 6999

User's recommendation: HP IS A RIP OFF BEWARE OF THEM.

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ID
#2320741 Review #2320741 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

New printer not working properly

Cannot contact HP by phone or PC, no one answers. Website will not accept my password when I sign in; I have the password written down in case I forgot. Checked it, I put in correct password and site tells me it is incorrect.
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ID
#2264002 Review #2264002 is a subjective opinion of poster.
Location
Cortez, Colorado
New Reviewer

Not GoOd

No connection to the phone
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ID
#2253328 Review #2253328 is a subjective opinion of poster.
Location
Suraram, Telangana

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