Skip to content
Hoyt Livery

Hoyt Livery

www.hoytlivery.com
What is your customer experience with Hoyt Livery?

Hoyt Livery Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.5 star rating based on 1 customer review indicates mostly negative sentiment in Hoyt Livery reviews, with complaints about high price and poor customer service.

Positive Feedback

No consistent positives appear in available feedback.

Negative Feedback / Risk Areas

  • Repeated Hoyt Livery customer complaints cite rude staff and vehicle breakdowns causing missed flights.
  • Consumers report billing issues, refusal to credit unused airport pickups and problems with discounts and special offers.

Key Takeaways for Future Customers

  • Consider alternative car service providers in Fairfield County before booking.
  • Confirm refund and credit policies in writing and verify vehicle condition and reliability.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous

Horrible

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Three words will sum it up...DONT USE THEM!!!!

View full review
Resolved
Analaura Moo

Resolved: 1 word that describes them CROOKS

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Owners reportedly use profanity toward employees and customers.
  • - Cars are not well maintained, and two cars broke down, causing a missed flight.

The owners user hard-core profanity towards it employees, and customers, their cars are never well-maintained, One time I was on my way to the airport, and the two car came to get me ,but both cars broke down, missed my flight, what a mess and who want to work with a bunch convicts, the wife is nothing but a lying stealing, thief, Check out her public record and you tell me if you would like to deal with a criminal. I sure would not definitely want to deal with a criminal, Check out her name on Google LYINDA SILVESTRO and read about and determine if that's the kind of human being you want to deal with?

Loss:
$300
Cons:
  • Crooks
  • Thieves
View full review
2 comments
Guest

He uses the word Niger like it's not that I quote you know the niggars are taking over

Guest

The owners that you are referring to at Hoyt treat their customers with a great deal of respect and want all of their customers to receive the best service possible. Based on the information you provided, in order to "right a wrong" we would need some more information regarding your recent trip.

Perhaps a phone call regarding your dissatisfaction would have been more productive. Hiding behind a screen name can't help them help you.

View more comments (1)
mlin

Do not use Hoyt Livery in Connecticut

AI Highlights
  • - Hoyt Livery is the worst and inflexible.
  • - They charged for unused pickup after a flight change.
  • - There are five other Fairfield County car services.

Having used many livery and limo services all over the world, Hoyt Livery (New Canaan CT) is by far the worst.

Inflexible and unwilling to work with clients other than on their terms. I tried using Hoyt on a recent European trip. When my returning flight changed due to business issues they still charged me for the unused airport pickup ($200+) and refused to discuss, credit or adjust the cost.

There are at least 5 other car service companies in Fairfield County.

Do not use Hoyt Livery. Use any other than Hoyt (Rudys, Nutmeg, Leros, Fairfield are all reasonable and comparatively priced).

Loss:
$200
View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article