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Howdens

Howdens

www.howdens.com
What is your customer experience with Howdens?

Howdens Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Howdens has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Consumers cite poor customer service, account access problems, security concerns, limited product diversity, and a high price level; recent recommendation was to use an Ikea.

Key Takeaways for Future Customers

  • Check Howdens reviews and test account setup before committing to a trade account or membership.
  • Expect to contact local depo directly if online sign-in or verification fails.

Negative Feedback / Risk Areas

  • Howdens customer complaints focus on slow or unresponsive customer service and verification issues.
  • Concerns about site security and unattended premises were reported by a reviewer.
  • Reviews note high prices and limited product diversity compared with competitors.

Positive Feedback

No positive feedback appears in the available reviews.

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Anonymous
map-marker Sheffield, England

Security. None existant

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AI Highlights
  • Gates should be closed at the end of the day, as the previous manager did.
  • The new manager doesn't seem concerned, and the site is wide open.

Shut the gates on completion of the day.last manager did this (Richard)

New one doesn't seem concerned. Or just to lazy to do this.

Your wide open too so many problems.

I've shut the gate for them last bank holiday.

To keep your property secure.

There encouraging theft. Or people setting up home in your car park.

Yours sincerely Mr g lythe

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Marius P Eqw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Inposible to open account with howdens

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AI Highlights
  • Tried to open a Howdens trade account; online form sent; no contact.
  • An hour later the account is open, but I can't sign in; Ikea is the alternative.

Hello Its not funny anymore. Trying to open trade account with Howdens.

So, filled up online form, then received email to I will be contacted shortly with local depo to verify my identity. For all week nobody's contacted me. Went to depo and asked what happens , they cant find any information about me, so I again filled form. After an hour I received phone call with confirmation account is open.

So trying to sing in, and it said verification is done, but that's it cant use online service. So going on Saturday again to local depo, they telling me to I should download the app, and giving me the account number.

Downloading app trying to sing in and it saying to its some problem sing in later . So how I can see is no chance to work with Howdens will move with Ikea, over there at least is possibility to order materials Regards

Marius Porakis

Preferred solution: Apology

User's recommendation: use an Ikea

View full review

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