Bhupendra D Xop

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Verified Reviewer
| map-marker Maldon, England

Resolved: Quality complaint

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Updated by user Sep 28, 2022

Company fixed the issue and I have been provided with apology. Hovis in the first letter apologised and in second letter they asked me to send the details of the product including use by date and bread slice in order to investigate.

I sent in their prepaid envelope. In 3 days time I receive another detailed letter with an apology and £ 10 voucher for inconvenience..

Original review Aug 29, 2022
Recently we bought Hovis Tasty Wholemeal Bread ( medium) from Tesco Extra Store WATFORD with best before 02/September/2022 . On the day of purchase it was good in every respect BUT next day we found FUNGUS on it . We were shocked & surprised. Kindly look into it and expecting a reasonable reply ASAP.
View full review

Preferred solution: Full refund & compensation for inconvenience

User's recommendation: Check every slice , don’t depend on USE BEFORE DATE

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