Maggie B Ynt

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Verified Reviewer
| map-marker Easley, South Carolina

Sold me a lemon. Many reviews say the same

This ended up to be the worst experience I have had buying a car, and I have had many. Initially our sales person was nice and seemed to care. The financing was what we were looking for, HOWEVER 2 days after we bought the car, the temperature light came on, A/C shut down, engine went into "lower power mode" and the oil change light came on... TWO DAYS after we bought it. When I called to let them know, they sent a tow truck to get it and take it back to fix it. Obviously a huge red flag given the timing, I asked for a copy of the full diagnostic with all codes, and in addition to fixing the problem causing overheating, I also wanted a compression check done on all 4 cyliders, since the coolant was almost 100% gone TOW DAYS AFTER WE BOUGHT IT. I didnt have anyone's email except our sales person, so I sent it to him, he acknowledged the list and that he'd get it to the service department. When the work had been "completed", I went to pick up the car, and asked about the compression check and a copy of the diagnostic. The service department receptionist said she didnt know anything about it and "If I wanted a compression check, I could pay for it myself" I was also advised that they put the parts and the labor through the warranty I had just purchased! This was without my permission! So not only was I sold a lemon, they knew about it AND knew it would overheat and theyd have to fix it, but they were fine letting me drive away thinking it was fine because they knew I'd bring it back and they could run everything through my warranty. CROOKED doesnt suffice. I searched the dealership after all this had happened and found a ton of bad reviews notating the same issue. What a bunch of terrible humans. AVOID this place and go literally anywhere else. To make things even better, this is a car for my 15 year old daughter. They were fine putting my child in a car that they knew would overheat and stop running. They will all get theirs. Ridiculous.
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  • Pre-meditated crooks
  • Are dishonest
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Preferred solution: A copy of a full diagnostic with all codes, compression check on all 4 cylinders. Any repairs that show up as being needed, to be completed.

User's recommendation: AVOID THIS PLACE

Amy S Poc
map-marker Charlotte, North Carolina

Bought a car 2 1/2 months ago and can’t get anybody to do the paperwork for title so I can get car registered in nc

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No title no paperwork done to get title and car registered. Temporary tags since 12/21. Nobody will answer their phone or call me back
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Donald O Mqx
map-marker Seneca, South Carolina

Wanting to pay for truck from credit union that gives gap and GM financial doesnt

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Not willing to work with you in financing once to set down , credit union wanting to pay off truck and dealership not providing funding for vehicle per GM finianceing
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Preferred solution: Letting my credit union payoff loan , was told was given 1500 allowance for using GM financing not recorded on paperwork and do what you say return calls and be true full

User's recommendation: Check your dealership numbers

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