Naimah Hiv

Household Solutions - Bathroom Installation Review

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We hired Household Solutions to install a new bathroom and move our existing laundry room to the 1st floor of our home. We gave Dean Rogan Jr the owner a $8073.75 deposit in December of 2013. We had to fire Dean because he continuously failed to show up and even though the permits were ready he failed to even start the renovation. The biggest disappointment is that it is now May 2014 and he still has not issued our refund. Avoid this contractor at all costs as we are currently pursuing legal action against House Solutions and owner Dean Rogan Jr. Response by Household Solutions: very ready to do job. The problem was that permits took time like I stated and our contracted stated and we had to put in for revisal. When the permits were ready we were all aboard to do the job and you wanted my company, the electrician and the plumber all there in the same weekend. You are in a fantasy world and said your self you watch "hgtv". Well this is real life not a TV show things don't get done in a 60 min show. As far as issuing a refund I discussed the refund with you and kept in contact and you do not agree with your refund amount so yes there is legal matters. Us contractors run into people like you all the time!
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Reason of review:
Poor customer service

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