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Housecall Pro

Housecall Pro

housecallpro.com
What is your customer experience with Housecall Pro?

Housecall Pro Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Housecall Pro has a 2.1 star rating based on 4 customer reviews; consumers are mostly dissatisfied.

Positive Feedback

Reviewers find the listed companies somewhat reliable and trustworthy and say customer service is the most valued feature despite issues.

Negative Feedback / Risk Areas

  • Recurring app instability, 502 gateway errors, and outdated app behavior causing missed texts and failed calls, reflecting common Housecall Pro customer complaints.
  • Long phone wait times and unhelpful support, with complaints about billing and refunds and unclear cancellation policies.

Key Takeaways for Future Customers

  • Check Housecall Pro reviews before subscribing and expect potential app and support issues.
  • Confirm billing, refunds, and cancellation procedures in writing and consider pricing against perceived service reliability.
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Start Collective Complaint
Quitman Qvi
map-marker Albuquerque, New Mexico

Bad experience

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Dont use this site worst ever. Good luck if you do.

In order to leave a review, you have to type 100 characters so blah, blah blah, blah, blah, blah, blah, blah, blah, blah blah blah blah blah blah blah blah

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Loss:
$2000

User's recommendation: Would not recommend

Fadel Bxb

Problem with my account

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The service tech walked me through the issue thus I still need to upload my information. Your survey is forcing me to right a minimum of 100 symbols :-/

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Lisa M Igp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

502 Bad Gateway message

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When will this issue be corrected? Monday morning website breakdown is not

good for our customer service.

Twenty five minute wait time when I call the customer service line. None of this is good.

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GuessWho

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Diego, California

Troubled issues with non-pro app as a normal customer

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Original review updated Mar 31, 2023

My on-going issues:

#1, jobs done in 2018, but still showing.

#2, text messages not received by the contractor.

#3, unable to make calls to any contractors. Once I tap on the call button, the app closed. What!

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Pros:
  • Companies are kind of reliable and trustworthy
Cons:
  • Not helpful customer service
  • Outdated app and its usage

Preferred solution: Price reduction

User's recommendation: Not recommended because you can NOT even call the companies

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