House Sitters America Reviews

I was bombarded with information from a potential house sitter, named "Thomas", who just overwhelmingly sent me his resume, credit score, reviews (which were obviously made up) without even a chance for me to talk to him first. It was just too aggressive, so I told him "I think you oversold yourself" and I was investigated and suspended after they determined I had been rude and uncooperative. foudn I was "rude" to him.

PATRICIA O'FLYNN STOLE FROM US, SHE STOLE MONEY AND JEWELERY AND OTHER THINGS. I WILL NEVER TRUST THIS PLACE EVER AGAIN.

SHE LEFT A LOT OF *** ON OUR COMPUTER WHICH SHE SHOULD NOT HAVE TOUCHED AND OUR POOR DOG MUST HAVE BEEN TREATED SO BADLY HE WAS STILL SHAKING A WEEK AFTER WE GOT HOME.

SHE IS ONE SICK INDIVIDUAL. DO NOT USE THIS PLACE YOU MIGHT GET THIS SICKO.

A spurious charge was made to my account, under another name and address (other than my own). House Sitters America ultimately and courteously issued a credit for this charge. Correspondence with real people, a satisfactory resolution of a real problem.

An erroneous charge to my account was just reversed by House Keepers after a brief E-mail exchange. It is refreshing to encounter such forthcoming, courteous response to correcting such a problem. June, 2020

She applied to 3 homes and never got a reply. Is this company a total SCAM?

Why does this site have a negative prompt asking me if I reported my experience back to the Housesitter people? We all had a great time, housesitters, owners, pets.

We all made new friends.

This was a few years ago however we still email. We will also get together in a few weeks.

We needed a sitter and we had so many responses from sitters right away, exchanged emails, met in person, etc. There is no way to warn others about these sitters. They know our address, and who knows what psycho and those who has nothing to lose can do to us.

We carefully went though their profiles and started to contact persons who we thought was best match.

They were liers and simply homeless and/or has huge debts needing money. One guy had great profile, good response until we started asking questions which he had to reveal the truth. He was a psycho. Other guy was super nice when we met in person, but as soon as he found out he cant get what he wanted, he revealed true himself. He thinks dog outside in 100 degree is not an issue. One guy's age on profile was a huge lie (30 yo was mid 40's). One lady just simply cancelled on the day SHE WANTED to meet us. Some people ask for money. Some people said they have great references and committed to do the house sit, until we actually asked for the references.

The whole experience was such a waste of time and stressful.

We just decided to go with neighbor's friend by paying reasonable amount of $.

I don't recommend this site because they don't allow homeowners to post negative reviews. The sitter "Ellen" sounded great on her profile, phone calls, and emails.

She was a nightmare. She postponed her arrival by two days. She harassed my neighbor by phone, expecting my neighbor to care for my dog until she got there. She then lied to me and claimed I'd told her the neighbor would be a back up.

I was 2000 miles away and had to have a friend go into my place and remove my dog because this sitter kept pushing back her arrival date, finally by two days. When I told her that I had made other arrangements and that she should not come, would have no way to get in, etc., she sent a nasty text. I contacted service, all by email. They said she denied everything and gave her a warning.

I suggested they allow negative reviews and resonses by both parties (as most online services do).

The customer service people seemed naive and didn't seem to get it...that this person put my dog's life at risk. Thank goodness I found out and was able to make other arrangements.

Hired a pet sitter through this site who left 20 days early, stole cash and supplies from home and dumped my cat in boarding. I had to cut my trip short and pay airline fees and boarding costs.

Web site doesnt allow negative reviews. Sitter naturally denied my account therefore gets a warning and will only be taken off site if another person complains.

As there is no reason for me to lie and Im the one who absorbed all the cost and worry this is inadequate. Beware, you could get a sitter that steals and wouldn't know it unless you're the second complaint!

We stumbled upon the house sitting service website, did our due diligence and found what we believed was a lovely couple to house/pet sit during our month-long trip. While they took great care of our felines, unfortunately the sitters left our home in a disastrous state with many items ruined, stained and non-repairable.

But even worse than that is that the site permits their registered SITTERS dictate what reviews are and are not posted on their profile, which is why every review on the site is positive, which in turn gives homeowners a false sense of security when hiring a sitter via the site.

I have had multiple email conversations with the company regarding our experience and my strong desire to post a fair and honest review to no avail. Suffice to say, the review system is seriously flawed and completely untrustworthy.