House of Filters
House of Filters Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 2 customer reviews showing mostly dissatisfied customers. Recent recommendations urge readers to avoid purchases; reported issues include missing or wrong filters, no responses to calls or emails, and unresolved returns despite provided USPS labels. Reviewers value discounts and note a low price level, but cite problems with customer service and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Check House of Filters reviews before ordering to weigh reported shipping and support issues.
- Expect low prices and discounts but verify order details carefully.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong items and lack of phone/email response.
- Problems with refunds and billing follow-up after returns.
- Poor customer service handling of exchanges and cancellations.
Positive Feedback
Customers note low price levels and value discounts and special offers despite service issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 2 customer reviews showing mostly dissatisfied customers. Recent recommendations urge readers to avoid purchases; reported issues include missing or wrong filters, no responses to calls or emails, and unresolved returns despite provided USPS labels. Reviewers value discounts and note a low price level, but cite problems with customer service and exchange, refund and cancellation policy.
Key Takeaways for Future Customers
- Check House of Filters reviews before ordering to weigh reported shipping and support issues.
- Expect low prices and discounts but verify order details carefully.
Negative Feedback / Risk Areas
- Frequent customer complaints about missing or wrong items and lack of phone/email response.
- Problems with refunds and billing follow-up after returns.
- Poor customer service handling of exchanges and cancellations.
Positive Feedback
Customers note low price levels and value discounts and special offers despite service issues.
New York, New York
Not all items shipped
- - Only 4 of 6 refrigerator filters were shipped.
- - They will not answer the phone or emails, and I won't order again.
They did not ship all the items that I ordered. I paid for 6 refrigerator filters and they only shipped 4.
They will not answer the phone or answer my emails.
Have done business with them in the past and had no problems. Will not order from them again and would strongly advise everyone to stay away.
User's recommendation: I would stay away from this business.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey shipped the wrong filter, so I returned it for a refund or replacementt with absolutely=
- - Returned the wrong filter with a USPS label on 8/30/2023, no refund or reply after multiple calls and a 10/9/2023 refund/replacement request.
After trying for a few months to make contact with them, they finally sent me a return USPS return label for the wrong filter. I returned it on 8/30/2023 with absolutely no response from them or refund.
I have tried calling with not answers. On10/9/2023 I sent another letter asking for a refund or replacement, again absolutely no response from them.
I don't know what else to do. Can you please help me.
User's recommendation: Do not purchase any filter from The House of Filters.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was incorrectand they will not return my calls to corrcect it.
I received an order of filters and was shipped the wrong filters with no return calls from them. Please correct my order as soon as you can.
User's recommendation: Don't order from them.
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I just want House of Fitters to do the right thing and replace the filter or refund me $22.00