New Reviewer

Poor customer service and lack of respect

If I could give this place 0 stars I would. No bride should be going into this place and having the whole getting married experience snatched away by them. They DO NOT care about their customers. The manager Joanne and the seamstress are horrible! First, they like to...
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ID
#3784272 Review #3784272 is a subjective opinion of poster.
Cons
  • Lack of character
  • Lack of responsibility
  • No business ethic
Loss
$3800
Preferred solution
Full refund
New Reviewer

Wonderful Experience

I visited House of Brides Couture in Orland Park and worked with Brandi. She was great, very helpful and really listened to the type of dress I wanted. She looked through the dresses with me and pulled great options. I chose my gown and Brandi gave my party and I champagne to toast at the end of the appointment! I have recommended her to all my friends and family!
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ID
#1524998 Review #1524998 is a subjective opinion of poster.
Location
Orland, Illinois
Pros
  • Service and assistance
Reason of review
Good customer service

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