Catherine D Uva

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Verified Reviewer
| map-marker Dallas, Texas

Unauthorized charges

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Unauthorized charges on my credit card. They do not take cash so you have to use a credit card for purchases. I am waiting for them to get back with me on these charges Beware, they have thieves working there.
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  • Good venue
  • Employees are thieves

Preferred solution: Full refund

User's recommendation: Keep an eye out for fraudulent transactions from this business.

Christy C Jmh

Gouging false advertisement

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House of Blues - Gouging false advertisement
The company thats false advertising the garden prices at the location of Houston. They are gouging. . If prices are being gouged because of low count, it needs to be on the website if you look at the website it does not show that at all I just want a $50 $59 seat because my hip is bad.
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  • Food
  • Call sever theismann

Preferred solution: Price reduction

User's recommendation: transparency, and fix the website

map-marker Henderson, Nevada

*** off and die

I just returned from costa rica.I was at car los santana last night 1o min before the concert ended,1 of your lame security guards told me I was moving to fast,I told him I will do anything I want at anytime.HE told me to come with him,to a back room with 5 other guards after ruining my high ,they told me to leave through some back doors.I have never had a BUZZ KILL after experincing such a great concertt.YOUR STAFF IS INCOMPETaNT AND YOU OWE ME FOR THE BUZZ KILL FOR NO REASON>THERES NO EXPLAINATION FOR WHAT HAPPENED TO ME.YOUR WORTHLESS STAFF MEMBER RUINED MY NIGHT AND YOU NEED TO COMPENSATE ME FOR THE INCONVENIENCE.*** OFF AND DIE OR TAKE CARE OF ME>After the fact I talked with your SO_CALLED MGMT.HE DID NOT HAVE A CARD A FULL NAME AND *** UP MY NIGHT,IF THATS HOW YOU OPERATE YOUR BUSINESSWILL SHOW YOU HOW I OPERATE MINE.*** TO SAY THE LEASTTEST YOUR LOSERSSORRY MOTHER ***.I AM FILING A COMPLAINT WITH MGM ENTERTAINMENT.You have my id that was photographed by another loser.I am awaiting a response,but due to your staff actions,you probably wont respond,I am betting on it.
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Reason of review:
Poor customer service
map-marker Houston, Texas

Blues at the house of blues

purchased tickets online for a boney james concert the ticket i purchased had seat numbers on them I paid $75 per ticket got 4 tickets when we got there we were told its standing room only then asked if we wanted to spend another $300.00 for vip seating. Being too old to stand for 2-3 hrs they sold us seats for $100.00. The venue is small, the tv's were off you could only see the tops of their heads. I feel its false advertising to put numbers on a standing room only ticket. Let people know what to expect. But Boney made me smile again he was awesome.
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