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House of Blues

House of Blues Reviews

www.houseofblues.com
What is your customer experience with House of Blues?

House of Blues Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

House of Blues has 1.0 star rating from 2 reviews, with 100% unfavorable distribution; consumers report high prices and widespread dissatisfaction.

Positive Feedback

Reviewers noted good food and a decent venue and a few memorable performances despite other issues.

Negative Feedback / Risk Areas

  • Reports of unauthorized charges and billing disputes flagged in House of Blues customer complaints.
  • Frequent comments about poor customer service and staff misconduct.
  • Complaints about misleading ticketing, price gouging, and lack of website transparency.

Key Takeaways for Future Customers

  • Check recent House of Blues reviews and monitor card activity after purchases.
  • Confirm ticket seating and prices online and ask about refunds or compensation policies beforehand.
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Media from reviews

House of Blues - Gouging false advertisement
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Catherine D Uva

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Verified Reviewer
| map-marker Dallas, Texas

Unauthorized charges

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AI Highlights
  • - Unauthorized charges appeared on my credit card; cash is not accepted.
  • - I am waiting for a reply on these charges and I warn there may be thieves.

Unauthorized charges on my credit card. They do not take cash so you have to use a credit card for purchases. I am waiting for them to get back with me on these charges Beware, they have thieves working there.

Loss:
$200
Pros:
  • Good venue
Cons:
  • Employees are thieves

Preferred solution: Full refund

User's recommendation: Keep an eye out for fraudulent transactions from this business.

View full review
Christy C Jmh

Gouging false advertisement

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AI Highlights
  • - Houston location gouges and advertises garden pricing.
  • - Prices are not shown online and low stock may cause gouging, and the user wants a $50-$59 seat.
House of Blues - Gouging false advertisement

The company thats false advertising the garden prices at the location of Houston. They are gouging.

. If prices are being gouged because of low count, it needs to be on the website if you look at the website it does not show that at all I just want a $50 $59 seat because my hip is bad.

Pros:
  • Food
Cons:
  • Call sever theismann

Preferred solution: Price reduction

User's recommendation: transparency, and fix the website

View full review
Anonymous
map-marker Henderson, Nevada

*** off and die

AI Highlights
  • - Security at car los santana escorted me to a back room with five guards for moving too fast and told me to exit through back doors, ruining my buzz.

I just returned from costa rica.I was at car los santana last night 1o min before the concert ended,1 of your lame security guards told me I was moving to fast,I told him I will do anything I want at anytime.HE told me to come with him,to a back room with 5 other guards after ruining my high ,they told me to leave through some back doors.I have never had a BUZZ KILL after experincing such a great concertt.YOUR STAFF IS INCOMPETaNT AND YOU OWE ME FOR THE BUZZ KILL FOR NO REASON>THERES NO EXPLAINATION FOR WHAT HAPPENED TO ME.YOUR WORTHLESS STAFF MEMBER RUINED MY NIGHT AND YOU NEED TO COMPENSATE ME FOR THE INCONVENIENCE.*** OFF AND DIE OR TAKE CARE OF ME>After the fact I talked with your SO_CALLED MGMT.HE DID NOT HAVE A CARD A FULL NAME AND *** UP MY NIGHT,IF THATS HOW YOU OPERATE YOUR BUSINESSWILL SHOW YOU HOW I OPERATE MINE.*** TO SAY THE LEASTTEST YOUR LOSERSSORRY MOTHER ***.I AM FILING A COMPLAINT WITH MGM ENTERTAINMENT.You have my id that was photographed by another loser.I am awaiting a response,but due to your staff actions,you probably wont respond,I am betting on it.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Harker Heights, Texas

Blues at the house of blues

AI Highlights
  • - Paid $75 each for 4 tickets.
  • - Seat numbers were on tickets, but it was standing room only.
  • - VIP was $300; seats were sold for $100; Boney James was great.

purchased tickets online for a boney james concert the ticket i purchased had seat numbers on them I paid $75 per ticket got 4 tickets when we got there we were told its standing room only then asked if we wanted to spend another $300.00 for vip seating. Being too old to stand for 2-3 hrs they sold us seats for $100.00.

The venue is small, the tv's were off you could only see the tops of their heads. I feel its false advertising to put numbers on a standing room only ticket.

Let people know what to expect. But Boney made me smile again he was awesome.

Loss:
$400
View full review

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