House Of Beauty Uk
House Of Beauty Uk Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
House Of Beauty Uk has 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing high price levels and poor delivery communication.
Positive Feedback
Few or no positive comments appear in House Of Beauty Uk reviews; no praise for customer service or delivery speed is reported.
Negative Feedback / Risk Areas
- Consistent complaints about late or missing deliveries and lack of updates.
- Reports of poor customer service and ignored emails.
- Issues with refunds and partial reimbursements for delivery charges.
Key Takeaways for Future Customers
- Expect to investigate House Of Beauty Uk customer complaints and confirm delivery policies before ordering.
- Check billing and refund processes and avoid relying on priority or urgent delivery promises.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
House Of Beauty Uk has 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing high price levels and poor delivery communication.
Positive Feedback
Few or no positive comments appear in House Of Beauty Uk reviews; no praise for customer service or delivery speed is reported.
Negative Feedback / Risk Areas
- Consistent complaints about late or missing deliveries and lack of updates.
- Reports of poor customer service and ignored emails.
- Issues with refunds and partial reimbursements for delivery charges.
Key Takeaways for Future Customers
- Expect to investigate House Of Beauty Uk customer complaints and confirm delivery policies before ordering.
- Check billing and refund processes and avoid relying on priority or urgent delivery promises.
Media from reviews
Turn one complaint into a collective action
Derby, England
Order ref 6252a6f6a0b0c - not arrived
- - The order was placed on 10 April with priority 1st class.
- - On 12 April, email said it was sent, but hasn't arrived.
Hi, I placed an order (ref above) on 10 April and was advised it would be delivered between 12-15 April (paid extra for priority 1st class). I recieved an email on 12 April (order number in email 94431) saying the staus of the order has been changed to sent.
I have still not recieved the order and should appreciate it would could provide an accurate update of the status please. I paid extra for the priority delivery as Ineeded the products urgently.
Having read some Trust pilot reviews i am now becoming increasingly concerned and poor contact and orders not being recieved so would be gratful if you could get back to me asap. Many thanks.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Order no. HOB193****
I placed an order on 4 th November and my card was charged. I need to know where my order is. My card was charged 20 pound
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerI have not received my order and this is my 2nd attempt at contacting…
- - Order not delivered for over a month.
- - No response from the business.
- - Order #HOB-189****; Bianca M. Cruz.
Hello, I am very upset at this point. It has been over a month, I have not received my order and now Im not hearing back from your business.
If you can not fill the order then reimburse me. Let me know what is going on because my order is pricey and I feel uncomfortable and angry at this point. My order number is #HOB-189****.
I hope to here from you soon please.
Thank You,
Bianca M. Cruz
Phone: 954-593-****
- Wide variety of products
- Poor customer service
Preferred solution: Deliver product or service ordered
Terrible unprofessional rude
- - Ordered highlighter May 27; delivery promised.
- - No updates for 3 weeks; emails led to PayPal refund.
- - Only item cost was refunded; shipping was not.
I ordered a highlighter 27th of may for my birthday in june and was supposed to take up to 7 days for delivery.I heard nothing for almost 3 weeks and tonnes of emails so i commented on their fb page and a few days later received a refund in my paypal.I was very confused so i emailed and was told in reply my address was incorrect so they sent refund.I checked the address and it was correct so i dont know why they did sent refund.Also, they didnt refund the cost of delivery only the items cost which i am furious about as it was their mistake.Since then i have sent at least 10 emails and they have ignored every one.I am so angry that they treat customers this way.My advice avoid them at all cost!
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