
Hotel RL
1
TOTAL REVIEW
John O Oew
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Verified Reviewer |Reservation was canceled without notification
I am arriving tomorrow June 7th in the middle of the night and thought I would call to confirm. They told me my reservation had been cancelled. Booked through booking.com and received a confirmation yesterday. Wtf is going on here?
Cons:
- Cancel reservations without notifying customers
Preferred solution: Apology and call from upper management.
User's recommendation: Not booking.com
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Hotel RL