Hotel RL
Hotel RL Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hotel RL has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
The sole recent review documents a confirmed reservation through booking.com before a cancellation, with no reported positives about value or service.
Negative Feedback / Risk Areas
- Reservation cancelled without notification, creating arrival risk and prompting Hotel RL reviews mentioning booking issues.
- Complaints cite poor billing and unsatisfactory customer service responses.
- Per reviewers, price level is high relative to experience.
Key Takeaways for Future Customers
- Check reservation confirmations directly and consider alternatives to booking.com when researching Hotel RL reviews.
- Be prepared to document billing and contact customer service promptly for refunds or clarifications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hotel RL has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.
Positive Feedback
The sole recent review documents a confirmed reservation through booking.com before a cancellation, with no reported positives about value or service.
Negative Feedback / Risk Areas
- Reservation cancelled without notification, creating arrival risk and prompting Hotel RL reviews mentioning booking issues.
- Complaints cite poor billing and unsatisfactory customer service responses.
- Per reviewers, price level is high relative to experience.
Key Takeaways for Future Customers
- Check reservation confirmations directly and consider alternatives to booking.com when researching Hotel RL reviews.
- Be prepared to document billing and contact customer service promptly for refunds or clarifications.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Reservation was canceled without notification
- - Arriving tomorrow late at night and will call to confirm.
- - My booking through Booking.com was confirmed yesterday, but I was told it had been cancelled.
I am arriving tomorrow June 7th in the middle of the night and thought I would call to confirm. They told me my reservation had been cancelled. Booked through booking.com and received a confirmation yesterday.
Wtf is going on here?
- Cancel reservations without notifying customers
Preferred solution: Apology and call from upper management.
User's recommendation: Not booking.com
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