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Hotel RL

Hotel RL

www.redlion.com
What is your customer experience with Hotel RL?

Hotel RL Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hotel RL has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Not booking.com".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

John O Oew

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Verified Reviewer
| map-marker New York, New York

Reservation was canceled without notification

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I am arriving tomorrow June 7th in the middle of the night and thought I would call to confirm. They told me my reservation had been cancelled. Booked through booking.com and received a confirmation yesterday.

Wtf is going on here?

View full review
Cons:
  • Cancel reservations without notifying customers

Preferred solution: Apology and call from upper management.

User's recommendation: Not booking.com

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