Denis C Sfy

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 Verified Reviewer | map-marker Stoke Newington, England
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No air-conditioning & shower flooding the room

2.2
Hotel Residence Foch - No air-conditioning & shower flooding the room
Hotel Residence Foch - No air-conditioning & shower flooding the room
Hotel Residence Foch - No air-conditioning & shower flooding the room
Hotel Residence Foch - No air-conditioning & shower flooding the room
Hi good morning. My name is Denis Cohen. 0771369**** my email is rcmohel8@***.com I was booked in an hotel in Paris for one night, 18th July 2022, the hottest say of the year, arrived around 20h00, they gave me the only room on the top floor, 7th. I came in the room, it was like an oven, the air conditioning was making noise but no air was coming out. I call the receptionist, he said he will deal with it. Called later on again, he's asking me it's not working yet? He came, checked it then said he will call the ingénieur. I called again an hour later, he said leave it to me, I'll come back to you. He also said that all the rooms are fully booked. I had to give a conference on zoom to England for an hour, I was sweating but had no choice. After 11pm, it was unbearable any more, I challed again, he said don't worry I'll come back to you. He never came back to me. Couldn't fall asleep till 4am with this heat. Not even a fan he offered me. I had a cold shower, when I open the shower's door, plenty of water came out with me, on the shower's floor and into my bedroom. I had to use 2 big towels to mop the floor. Instead of having a beautiful & restful holiday, I ended up moping the floor and sweating a way. In the morning, when I left, a lady was at the reception, she was very nice & wondered why the man last night did nothing. This was my worst experience in my life. I'm a frequent traveller but never had something similar to that.dont
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User's recommendation: Never accept room 71

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