Hotel Del Coronado
Hotel Del Coronado Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hotel Del Coronado has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Location. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
North Hollywood, California
Unprofessional Guest And Employee Service Review
I was working there and I was assulted by security guard TOD CONDOM, for walking away with a plactic cup of fluids to drink. This guy was very angry about???
Galeton, Pennsylvania
Food Poisoning from $105 Dinner in the Hotel.
I ate dinner in the Sheerwater Restaurant in the Hotel Del Coronado over the Christmas Holiday. I was so sick with food poisoning for 4 days after my $105 meal.
I had to seek medical treatment. I missed work. I was so sick. I was barely able to prepare for and enjoy Christmas.
I contacted the Hotel Del Coronado to inform the staff; so this would not happen to someone else. I was transferred to Security to take a report. No apology was offered. Instead; the hotel representative attempted to blame my illness on everything else possible.
The fact that they did not send a follow-up letter or call me back is dis-concerning to me. I believe when a company is in the service industry; then the responsibility to serve the customer through good and bad is a serious commitment.
I feel the Hotel Del Coronado dropped the ball. Their commitment to customer service and follow-up is lacking.
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So, after 7 months of trying to get a return phone call: I give up. All I want is for the Hotel Del Cornado to pay for my medical co-pays and my lost wages.
Bad way to treat your customer. I feel like they take you money and do not care about the end product; ie "bad food!"
Do you know for a fact that it was from that restaurant? Do you know it was food poisoning?
Are you aware that food poisoning takes at LEAST 48 hours to develop?
I kinda doubt it.
Not to mention, if the food in that place was tainted, don't you think more than one person would have gotten sick?
I think ignorance is the biggest illness you suffer from my friend.