New Reviewer

Total satisfaction

i ordered a box of chocolates on Friday, chose first class delivery and the box was indeed delivered the very next day at the correct address. The recipient is delighted with her present. Thank you Hotel Chocolat for perfect service Tina X
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#4362905 Review #4362905 is a subjective opinion of poster.
Location
Norwich, Norfolk
New Reviewer

I’ve not ordered but been sent a message about a delivery from Hotel chocolate

1.0
I keep getting texts advising me of a Hotel Chocolate delivery, I stay in then get a message that its been delivered. The photo is not my house! Have you got my phone number by mistake? This has happened twice now!!!
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#3459412 Review #3459412 is a subjective opinion of poster.
Location
Wraysbury, England
Cons
  • Not receiving items
Preferred solution
Let the company propose a solution

Shop in Buchanan st Glasgow

1.0
I stopped a shoplifter from leaving this store on mon 21 feb at approx 15.30. I clearly saw this lady femove items and place them inside her coat before attempting to leave the store without paying. I called to the 2 staff at the till, who all but shrugged their shoulders and did nothing to help me, and at this point i stood aside and let this shopliffter leave with the unpaid items. This left me more the disappointed, unappreciated and angry. Wont be doing this again.

User's recommendation: Don't get involved by try to do the right thing as staff will not support you .

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#3360808 Review #3360808 is a subjective opinion of poster.
Location
Hamilton, Scotland

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