Hotel 505 Albuquerque
Hotel 505 Albuquerque Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hotel 505 Albuquerque has a 2.7 star rating from 1 review and overall neutral customer sentiment; the price level is reported as low and breakfast is included.
Positive Feedback
Guests note included breakfast and low price as positives in Hotel 505 Albuquerque reviews.
Negative Feedback / Risk Areas
- Reports of bugs in rooms and a hot tub under maintenance.
- Rude general manager and poor customer service handling of complaints.
- Deposit and refunds delayed; customers mention difficulties with refunds and exchange policies.
Key Takeaways for Future Customers
- Expect basic, low-cost accommodations and check recent Hotel 505 Albuquerque customer complaints before booking.
- Document issues at check-out and follow up promptly on refunds and cancellation policy.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hotel 505 Albuquerque has a 2.7 star rating from 1 review and overall neutral customer sentiment; the price level is reported as low and breakfast is included.
Positive Feedback
Guests note included breakfast and low price as positives in Hotel 505 Albuquerque reviews.
Negative Feedback / Risk Areas
- Reports of bugs in rooms and a hot tub under maintenance.
- Rude general manager and poor customer service handling of complaints.
- Deposit and refunds delayed; customers mention difficulties with refunds and exchange policies.
Key Takeaways for Future Customers
- Expect basic, low-cost accommodations and check recent Hotel 505 Albuquerque customer complaints before booking.
- Document issues at check-out and follow up promptly on refunds and cancellation policy.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Albuquerque, New Mexico
Hotel room and general manager
- - Room had cockroaches and a bug in the bed.
- - Staff said there is pest control and noted NM location.
- - Deposit refund was delayed; 4-5 business days.
Was not refunded for a day I didn’t stay
When checking out I told her that the room had cockroaches and she said We have extensive pest control and Honey your in New Mexico where there is cockroaches not only was there cockroaches there was a bug in the bed. When I looked up online it said it was a carpet beetle.
The tub water would not shut off.
Nothing was done about anything then my deposit was not refunded after check out. When called they said it could take up to 4-5 business days to be refunded.
- Breakfast included
- Bugs in room general manager rude
User's recommendation: Do not stay at this hotel hot tub under maintenance and bugs in room
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