Stole $99 at Christmas time

Hotcloseout.com charged my account for $99 at Christmas and I did not tell them to take all that. I left e-mails for them every day for 3 months. No one ever got back to me and there was no way to contact them by phone. I don't have much money and I needed that money for my kids for the holidays. I still have not been able to contact them and I now can not get on the website to even see if they still have me active. I can't believe there is no way to contact these people except by internet because they just ignore the internet requests. I don't know how to get this money back.
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ID
#497272 Review #497272 is a subjective opinion of poster.
Loss
$99

I win more prise n pay on win prise money but tyhese side people not send me any my win itemes n any

these side in cheeter people work, they not send me anything for my win n pay items u know these people close my account n not give singale message or inform to me,not send win my items, not inform to n I already the money for all win items n not singale items send me, these only update my win bids point but don't send me anything . so care fully all people these is danger side n not play these online for these side bcoz not trans per n cheeter .my humble req. of all my people n friends not play these game for these side
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1 comment
#792032

Very well written. The first sentence is the most poignant I think.

ID
#478348 Review #478348 is a subjective opinion of poster.
Location
San Antonio, Texas
New Reviewer

Charged $99.00 to my account I never authouized

I was charged $99.00 to my account I DID NOT authorize. I sent them 4 messages asking them to make this right as it is Christmas time and I don't have an extra $99.00. This was what I had in my account to buy a Christmas present for my wife, Merry Christmas sweetheart, thanks to hotcloseout.com . I can't believe my $99.00 Will make or break them. They didn't even have the guts to send me a reply. I gave them 4 chances to make this rite. I hate complaining about anything but I am sure I am not the only one that CAN'T afford this. when you are disabled and on a fixed income, well they should just be ashamed of themselves.Please watch out for this site. There are plenty of honest sites out there but this just doesn't seem to be one of them. Merry Christmas to the Honest people out there. Gary
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3 comments
#771498

Hi again. I talked to them today and they said they will reimburse half of the $99.00 and give me a voucher for $100 for gas.

We will see what happens. This is the number I called 1-87*-***-****

#767995

Seems I lost my $99.00 also from my credit card today 01/03/2014. I was just checking the bidding, then we need to register.

Filled up the information and they are wanting the credit card number. Thinking that the amount will be the bidding amount, it just pulled out $99.00. I tried to go back to bidding but it wouldn't give me any option anymore. I need to register again to bid again?

I tried to chat w/ the agent that popped-in and asking my refund. There is no answer at all.

I keep checking the phone number but I couldn't find one. Is there anybody who can help me about this thing?

#768006
@PissedConsumer767995

If you find out what to do please post it on here and thank you

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ID
#463222 Review #463222 is a subjective opinion of poster.
Location
Battle Creek, Michigan
Loss
$99

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