New Reviewer

HotBuckles.com sucks! Stay away!!

I made a purchase at HotBuckles.com for over $150 on buckles and belts. The belts I received were to small (that was my mistake. I received the size I ordered.) when contacted customer service to exchange I was told to send the belts with a $5 check shipping. has anyone heard of such a thing?! you have to pay to ship it to the company and pay for the shipping back to you? anyways, I was frustrated by that but only decided never to shop at HotBuckles.com again and sent the check with the belts. both way shipping cost me a $15 dollar fine for the exchange. Here comes the kicker though; the $5 check was deposited right after I paid rent and it bounced. HotBuckles.com charged me $25 after the $5 went through! the exchange for a larger size on two belts cost me $45!! Stay away from HotBuckles.com !! the way they do business is third world and real scums!
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4 comments
#246009

You are TOO funny HotBuckles. I have already been charged by my bank $35 for that.

#787348
@PissedConsumer246009

Thank you for your input HotBuckles.

At least try harder by changing both replies titles! both replies start with "HAHA" and both comments start with "You are TOO funny".

HotBuckles.com...

you are TOO ***! HAHAHAHA for losing customers and getting bad reviews online.

you become like the "big boys" when you run your business like them. the "big boys" were once small boys like you.

#245918

You are TOO funny Dude!!! It's your bank that charged you the extra $25 for the bounced check.....

They were probably hit with a $25 from their bank as well.... You should call and apologize.....

As per the $5 exchnage...

Well it's debateable, but as they are not as big as Zappos or some of the other big boys i don't think we can ask them to pay shipping both ways.... as their prices are low as it is...

#787347
@PissedConsumer245918

Thank you for your input HotBuckles.

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ID
#220341 Review #220341 is a subjective opinion of poster.
Location
Las Vegas, Nevada

About

HotBuckles Return Policy
JavaScript seems to be disabled in The User's browser. The Client must have JavaScript enabled in The Customer's browser to utilize the functionality of this website. An item may be returned or exchanged within 14 days (postmarked) of HotBuckles's' shipping date. NO COD's accepted. NO returns on custom orders. Shipping costs are not refundable, unless a mistake was made on HotBuckles's' end. Items are refunded to the same credit card with which the order was originally placed or through paypal. Returns or exchanges will not be accepted for items on SALE. Please make sure to specify what The Client wish to do (Refund / Exchange. If exchange, what would The Client like to exchange to). Unauthorized returns will be refused. All Returns/Exchanges will be processed within 14 Business days of receipt to Company's office. If The User need The User's exchange order in a hurry www.hotbuckles.com recommend placing a new order and sending the Return/Exchange products for a refund.
To read more: https://www.hotbuckles.com/return-policy
HotBuckles Delivery Policy
To read more: https://www.hotbuckles.com/shipping-information
HotBuckles Privacy Policy
To read more: https://www.hotbuckles.com/privacy-policy
Summary

HotBuckles web-store offers fashion accessories for young men and women, specializing in belts and buckles. It is declared to be the largest belt buckles store operating online. Its selection of bottle opener, flag, skull, gun shaped, seatbelts, punk, hip hop and Swarovski belt buckles is constantly growing. There is also a large fashion belts section with classical elegant leather and fabric belts. Besides belts, the company offers jewelry, wallets, caps, handbags, watches and sunglasses that also can help you to create your style. Belt buckles are available for wholesale prices for those buyers who have their own retail stores. HotBuckles also takes orders for custom design belt buckles from large corporations.

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