Keith S Icu

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I've a failed product - sent 2 emails and NO REPLY

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The company obviously doesn't need any more business as they don't reply to emails. Product good and well made however, it now won't charge.
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User's recommendation: If you expect good after sales service don't use this company

1 comment

Hi Keith, Our customer service email address is***.com (please note the dot after customer, and octopus has two S). I have checked the system and we have never received an email from you, and there are no orders for someone with your name on our system.

If you would like to try again using the email I have provided above, and FAO'ing myself, I would be happy to help.

Cheryl. Hot Octopuss Customer Support

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