meself
map-marker Seattle, Washington

Clueless support

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Reported spam I got from there server which got rejected by there server don't know why I contacted them by the chat and all I got was scripted replies which basically told me nothing and instructions on how to do the .com i.e dot com at the end like I don't know how to send a email
View full review

User's recommendation: Avoid

Andrei M Uay

They Ripoff their customers

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Wha should have been a one time payment, they charged me after 2 years of the initial purchase. While trying to ask for a refund, they said i am not eligible for their 60 days money back guarantee. Tried contacting them via phone, all emails, live chat, but i was never given any support, just links with general FAQ's. I just wanted my money back, but they refuse to refund and on top of that got my account's webhosting suspended.
View full review
Loss:
$53
Cons:
  • Customer service
  • Interaction with cs reps
  • Refund policy
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article