Hostopia
Hostopia Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hostopia has a 2.1 star rating from 3 customer reviews with consumers mostly dissatisfied; rating distribution shows 67% unfavorable and 33% positive. Recent recommendations urge avoiding the vendor and cite nonresponse. Searchers for Hostopia reviews will encounter complaints focused on billing and poor customer service.
Key Takeaways for Future Customers
- Expect low pricing but verify billing and discounts before purchase.
- Be prepared for slow or no response from customer service when issues arise.
- Consider alternatives if uninterrupted email access is critical.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive support and unresolved email migration problems reflect common Hostopia customer complaints.
- Loss of historical emails after transition and uncertainty about restoration timelines.
- Frustration with account management tasks like editing signature blocks and delayed billing inquiries.
Positive Feedback
One reviewer noted a technician provided helpful advice resolving an email error, and reviewers value the company’s billing practices and discounts when they work as expected.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hostopia has a 2.1 star rating from 3 customer reviews with consumers mostly dissatisfied; rating distribution shows 67% unfavorable and 33% positive. Recent recommendations urge avoiding the vendor and cite nonresponse. Searchers for Hostopia reviews will encounter complaints focused on billing and poor customer service.
Key Takeaways for Future Customers
- Expect low pricing but verify billing and discounts before purchase.
- Be prepared for slow or no response from customer service when issues arise.
- Consider alternatives if uninterrupted email access is critical.
Negative Feedback / Risk Areas
- Repeated reports of unresponsive support and unresolved email migration problems reflect common Hostopia customer complaints.
- Loss of historical emails after transition and uncertainty about restoration timelines.
- Frustration with account management tasks like editing signature blocks and delayed billing inquiries.
Positive Feedback
One reviewer noted a technician provided helpful advice resolving an email error, and reviewers value the company’s billing practices and discounts when they work as expected.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Following up
there was an issue with an email account erroring.
The advice of the technician was very helpful in resolving the issue.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNONEXISTENT Customer Service
- - Emailed Everyone three times and Hostopia once with no reply.
- - Wants instructions to edit their email signature block and wants a prompt reply.
Wrote THREE TIMES to Everyone the past month AND once to hostopia - NO RESPONSE FROM EITHER ! !
! ! !
WHAT is wrong with you people ? ?
?
NEED TO KNOW: HOW to edit my email 'signature block' !
Please have the courtesy and business etiquette TO RESPOND ASAP !
! !
User's recommendation: STILL NO response form this outfit - avoid them like the plague !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTotal cluster transferring email platforms
- - Emails from everyone.net are missing after the transition to Hostopia.
- - Do not use this vendor due to unreliability and poor support.
Hostopia (owned by deluxe.com) bought everyone.net, which hosts email accounts. After receiving numerous assurances that all would be transitioned seamlessly from everyone.net to Hostopia, it turns out that all of my emails back to the beginning of time are gone.
Maybe they will be restored at some point (customer service is not sure when), but it's already been more than a week.
I strongly recommend against using this vendor. They are not reliable, are difficult to reach and do not respond either timely and sometimes not at all.
Preferred solution: Deliver product or service ordered
User's recommendation: Find someone else
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I concur