Renew account

The person who helped me was AMAZING - She should get a raise. I have been trying to renew for a very long time and she was the only one that helped me. Thank you.
View full review
ID
#4044921 Review #4044921 is a subjective opinion of poster.
Location
Woodland Park, Colorado

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Serious problem caused by Hostmonster

Hostmonster recently had a one month outage of their email system. They didn't give us any reason for this matter or notify us when the system came back up. When they did get back online they told me to reset my password. They did NOT tell me there was any threat to my eleven years of emails. As soon as I reset the password the entire email was wiped out. They have NO backup system to restore their data. I was left helpless on phone calls to foreign countries who didn't have a clue.

User's recommendation: DO NOT USE THIS PROVIDER.

View full review
ID
#3239100 Review #3239100 is a subjective opinion of poster.
Cons
  • No responsability
  • Loose your data
Preferred solution
Let the company propose a solution
New Reviewer

No Customer Service None

I decided to "Upgrade" my service plan to "Pro" level. Sites were to remain live during transition to more secure level of service. During the migration all subdomains went down, access to c panel denied. Most disturbingly, the error page reads "Account Suspended". Six days later still no sub domain service...and one cannot reach a human being who can give an answer about when the service might be restored.Don't up grade to Hostmonster Pro Plan...they will lose your files

User's recommendation: Don't up grade to Hostmonster Pro Plan...they will lose your files.

View full review
ID
#2148359 Review #2148359 is a subjective opinion of poster.
Loss
$50
Preferred solution
Let the company propose a solution
New Reviewer

Host monster is the worst company for design