Hostaway
Hostaway Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hostaway has a 5.0 star rating from 1 review with overall positive sentiment; recent feedback highlights medium price level and value on billing practices and website usability.
Key Takeaways for Future Customers
- Read Hostaway reviews to set expectations on support responsiveness and listing setup.
- Expect medium pricing and pay attention to billing details when starting a subscription.
Negative Feedback / Risk Areas
- Customer service delays and slow agent follow-up led to missing property listings and account cancellation suggestions; common Hostaway customer complaints mention response time and support availability.
Positive Feedback
One reviewer praised a support agent for patient, clear help and called the experience amazing, noting effective billing and website features.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Hostaway has a 5.0 star rating from 1 review with overall positive sentiment; recent feedback highlights medium price level and value on billing practices and website usability.
Key Takeaways for Future Customers
- Read Hostaway reviews to set expectations on support responsiveness and listing setup.
- Expect medium pricing and pay attention to billing details when starting a subscription.
Negative Feedback / Risk Areas
- Customer service delays and slow agent follow-up led to missing property listings and account cancellation suggestions; common Hostaway customer complaints mention response time and support availability.
Positive Feedback
One reviewer praised a support agent for patient, clear help and called the experience amazing, noting effective billing and website features.
Customer support
- - The agent spoke slowly and clearly.
- - The reviewer had an amazing experience.
- - They don't remember the name, but want the same agent next time.
What an amazing experience!!! He spoke to me slowly enough without making me feel dumb . I dont remember my customer support persons name, but he was absolutely amazing and I hope that I get him every time I call.
Roslindale, Massachusetts
Very bad customer service. I’m trying to be your client and I don’t get any service, I payed my money and still pay property aren’t listed, the agent who work with my told me to cancel my account.
- - Paid for 4 properties but only 3 were listed.
- - No contact from the agent and no phone or emails.
- - Requested faster service and deactivation.
I payd for 4 properties to be listed and got service only for 3. Im trying to contact with the agent and no phone number no answers emails.
The availability for the agent to contact with me was every two weeks.
And I ask more faster service and didnt get it! Deac my account.
User's recommendation: Faster customer service
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