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Hosss Steak and Sea House

Hosss Steak and Sea House

hosss.com
What is your customer experience with Hosss Steak and Sea House?

Hosss Steak and Sea House Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.3 star rating based on 2 reviews; overall sentiment is negative with complaints about service, food quality, pricing, and gift card handling.

Key Takeaways for Future Customers

  • Check recent Hosss Steak and Sea House reviews before dining to confirm service and food quality.
  • Confirm gift card terms and expiration dates with staff to avoid surprises.
  • Expect higher price level and ask about kids meal inclusions and discounts.

Negative Feedback / Risk Areas

  • Repeated reports of undercooked or overcooked entrees and inconsistent kitchen standards.
  • Poor customer service response and delays in server attention.
  • Complaints about gift card expiration, billing surprises, and unclear specials.

Positive Feedback

Staff generally treated the church group well in some instances and salad bar access for children was noted as a benefit.

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death gift group family church cards breast meal stuffed greensburg
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Anonymous
map-marker Aliquippa, Pennsylvania

Bad service and a very bad meal

AI Highlights
  • - We were seated quickly at Greensburg on 4/27/24.
  • - We waited 15 minutes for a waitress; the stuffed chicken breast arrived well done and crunchy.

I went to your Greensburg hosses yesterday On 4/27/24 at around 5:15. We were seated quickly, but never saw waitress for 15 minutes. And then when we did, I ordered the stuffed chicken breast and it came out so well done it actually crunched when I tried to eat it.

User's recommendation: I would recommend asking for the chicken to be done the right way

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Jacquelyn H Tdg

Tragic death in family and when our church got together my 2 $10 cards had expired I not reali

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Church group reservation; we wanted to use two $10 gift cards.
  • - Unaware of expiry; felt embarrassed and needed guidance on gift cards.

With a roomful of reservations with our church group - I wanted to use my$20 2- 10s that were given to me from the restaurant where we dined ( had given gifts to church friends for Christmas) after 2 funerals in one week not knowing there was a need to use before date we had our get together! I am elderly- we are at your mercy to guide us through your sales of gift cards- soo embarrassing with all the customers! 1-26*-***-****

User's recommendation: Make sure they explain the Red Flags!

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Jacquelyn H Gco
map-marker Bedford Township, Pennsylvania

Tragic death in family and when our church got together my 2 $10 cards had expired I not reali

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Gift cards for church members, including two $10 cards.
  • - The expiration date wasn't disclosed and a family death on the 9th affected the event.

I had purchased numerous gift cards for church members and I received 2 $10 cards - our church had a planned room for a get together and Because of a family death on the 9th didnt realize my cards had an expiration day ( never was told that either) quite Embarrassing in front of our church group who we all in a separate room spent alot

Loss:
$20
Pros:
  • Have always treated our church pretty good
Cons:
  • Very upset i was never told any dates

Preferred solution: Use of bonus cards

User's recommendation: Open your eyes for the unexpected

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Anonymous
map-marker Elkridge, Maryland

Kids meal rip off and under cooked chicken

AI Highlights
  • - The kids meal is priced at 5.29 with no drink.
  • - Free salad bar for other kids at those ages.
  • - Tenders were undercooked; no credit after returning.

Kids meal price was to high at 5.29 with no drink. The other little ones ate free of salad bar which was good at those ages.Kids meals at that price of 5.29 should include drink.

The bigger problem was the kids chicken tenders were not cooked through. Luckily we went to cut it first before giving it to my grandson. We sent it back and did not get it back till we were finished eating. They did not credit us for it.

Two tenders and ff 5.29 and no drink is expensive for kids.

What a rip for kids. Not sure we will be back.

Preferred solution: Let the company propose a solution

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Bob D Uyb

Hoss's Restaurant - Undercooked Steak_York PA

AI Highlights
  • - Steak ordered well done, arrived medium rare, then overcooked.
  • - Salad bar not fresh, dessert understocked, breads stale; management unresponsive.

This is the second time in two or three years and I stopped going to Hoss's for this reason. I ordered the filet Minon and I like it well done.

It is then delivered to my table meduium rare. When they take it back to the kitchen I get the steak done to the point of shoe leather. Dosen't anyone know how to grill/cook a steak? Hoss's sed be a great restaurant but in the past two to three years it is incredably poor.

The salad bar is not fresh and the desert bar was not well stocked. Some of the breads were found to also be stale.

I RECOMEND TO STAY AWAY FROM THE YORK PA LOCATION. Management was unresponsive.

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brad y Vcd

Bedford (PA) Hoss’s Hosin

AI Highlights
  • - Chalkboard sides charged a la carte vs the $10 Sirloin Tip, a perceived bait-and-switch with rude service and mediocre, salty food.

Hoss's Self Tipping Sirloin Tip via a la carte listed as "have a side" - No a la carte posted

Hosin Hosses

They advertise meals for $10.

I ordered fast-food style at Hosses. I specifically asked three or four times if the Sirloin Tip Managers Special was identical to the $10 Sirloin Tip posted on the wall. The reason I asked three times was because I got nebulous and ambiguous responses and one stating that it was not the same as the Sirloin Steak - thank you. I was eventually told yes. The chalkboard special offered a list of "sides" to select from; one would infer that a side implies that it is included in the meal, particularly when I asked if the chalkboard special is identical to the $10 meals on the wall. That and the fact that the fast-food style order-taker was so considerate to elucidate the difference between Steak and Tips, one would think she could be considerate enough to point out that the "sides" were a la carte and not truly sides, but a bait and switch scheme, and theft by deception. I received the bill, the "side" was over $5 and I didn't even finish it. This was a bait and switch scheme, and theft by deception, conspiracy, and corruption of minors, but the police would not enforce this or respond if called, not unless one refused to pay. This is what partially fortressed the anti capitalistic attitude: businesses rights outweighing the working man's. A child steals an orange and he leaves in handcuffs, the same store continuously overcharges at the counter, and your are told by the Gestapo to fill out these forms and stand in line until they vouchsafe a decision. The order-taker was a rude conwoman, the seater found a seat, and the waitress waited; unfortunately, I left a note stating that the tip reflected the entire pre-served experience and the expectation of goods received. The meal was mediocre, a little salty; they asked me if I wanted any A1 steak sauce, I should have requested some hosin sauce as it may have quelled the *** I got.

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