Richard B Nga

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Verified Reviewer
| map-marker Oak Park, Michigan


Janay Coles never had anyone show up to either of my 2 scheduled rides and then had the nerve to tell the company that she works for that a driver was here both times and called both times--IT NEVER HAPPENED!!! MADE ME MISS TWO DOCTOR APPOINTMENTS!! Also, on Google Reviews, Mannie Smith is one of her made up names, most of the other 5 Star Reviews probably are also. AND, Alaina Wilson and Lynette Wilson are her sisters!!
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  • Great at scheduling rides
  • Great at not showing up and saying they did

User's recommendation: They probably won't show up!!!


They have always shown up for me and I am in no way shape or form related to them. I cannot say enough good things about Horton Coles.

I'm sorry you seem to have had a bad experience but I'm here to level the playing field. I generally use them 5 days a week for medical transportation.

Periodically I am assigned to somebody else through my insurance company. I have had issues with a number of other companies not showing up but H/C shown up promptly 100% of the time.


I think my documented transcripts about Horton Coles Transportation AKA Janay Coles posted on several websites without an explanation, comment or apology from her speaks volumes, as does your anonymity.

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