HORIZON TELECOM Reviews
5.6K CLAIMED LOSSES
4 TOTAL REVIEWS
3.9K PAGE VIEWS
This company is horrible. The so called “high speed” isn’t good at all. The internet is sooo slow. Many times you need to be in a specific part of the house to get internet. Everytime we call to complain or for any reason the phone ALWAYS gets disconnected and when trying to call them back they won’t answer and there very rude. Do not go with this company.
Horizon Telecom Internet Service
Never ever deal with Horizon Telecom @ 4950 Yonge st.,Toronto, On, #416.850.2600
Never ever deal with this company!! For 4 month of our contract with them 30 days no one can call our business. No one representative was sent to fix the problems. 11th of December they decided to change something in their software . Since that time 100 % of their clients experience the difficulties with phone lines. I received this information information today from customer service representative. Today 22d of December. How smart to start doing this in the end of the year in Holiday Season.!!! Still there is no working phone line. They do not care about customers at all. They do not provide any phone of Management or Head Office. The only one phone number: 416.850.2600. Or their favourite support to put you on hold for 2-3 hours. Never ever deal with this company!!!
North York, Ontario
- Line does not work there is no message for the clients
Reason of review
HORIZON TELECOM IS A FIASCO
I was contacted by a representative of the company I still have his business card and some flyers of the company. The name of the vendor is Leo Rodriguez and his email is leo.r@***.ca This person who speak Spanish sold me a package of phone plus Internet. When immediately had problems was almost impossible to locate them the phone sounds busy and you never got answer. even after one month when I decided to terminate them. The thieves got money from my credit card and I am still trying to locate them. I will have to pass the file to the police to contact them. There is a person named Eric Sifuentes who poses as the president of the company. DO NOT TRUST THIS PEOPLE OR THIS COMPANY
Reason of review
missapropiation from mi credit card and no providing with the service
Update by user Jan 24, 2014
4891 Yonge St. Toronto ON
Original review posted by user Jan 24, 2014I received a phone call from a worker from Horizon Telecom offering me a package from Bell Canada for a low price telling me that it was an offer to Spanish people because it include a few Spanish channels. To my surprise when I got the first bill it was double the amount I had been told. When I contacted the Horizon another worker name Carlos told me that he was in charge to help with the bills and he called Bell Canada a few times to make changes to my services though he never told me that he had canceled some services to reduce the bill payments. I got tired of calling Horizon and decided to contact Bell Canada and to my surprise they told me that they do not know who Horizon Telecom is and they do have any information about Horizon and they have in their notes that the person who has been contacting them was me. Now Horizon Telecom is ignoring my calls and emails. What I understand now is that what they do is to hook the clients with other companies and when the client is not happy with the prices they offer their services saying that they can give the client better prices though they only have phone lines and internet. This is what they tried to do with me and because I did not canceled Bell Canada the take their services they are ignoring my calls and emails.
Companies Similar to HORIZON TELECOM
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.