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Resolved: Hey Charlie Haines...

2.0
Update by user Dec 09, 2022

Company fixed the issue and I have been provided with full refund.

Original review posted by user Dec 09, 2022
My campaign has been successful...Horizon capitulated by refunding the demanded amount. Thank you pissed consumer... It's now been 6 days without a kept promise by your Customer Relations people - Marissa. Hoping someone in your dysfunctional customer service department has kept you up-to-date with my activities? Just think...had your people merely satisfied my request at the beginning, these actions would have been non-existent. Someone's too stupid to know they're stupid. LOL... ...anyway, I'm having fun at your expense...and still have more stuff to do...LOL (again)
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#4203037 Review #4203037 is a subjective opinion of poster.
Preferred solution
Nothing further....

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Resolved: Failure To Honor "100% Satisfaction Guarantee"; Complete the Job; Financial Exploitation of A Senior

1.0
Update by user Dec 06, 2022

Company fixed the issue and I have been provided with full refund. Campaign of posting this review in several places including social media...then consistently advising Charlie Haines, CEO that it would be so much simpler if he merely advised his company to honor their warranty and reimburse what was deserved. It worked.

Original review updated by user Dec 06, 2022
Resolved...Campaign for refund successful... I am a 79 year-old senior, having been loyal to Horizon Services for over 18 years...it is unfortunate to publish to these pages advice that this company has become unethical & dishonest with me, and no longer holds the...
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#2284236

Um, an opinion is not based on facts. This review is a justified belief. More than an opinion.

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ID
#4192611 Review #4192611 is a subjective opinion of poster.
Location
Wilmington, Delaware
Cons
  • Have lost their basic values
Loss
$1191
Preferred solution
Full refund

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