Anonymous
map-marker Jackson, Tennessee

Compliment

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After several jugs of homogenized milk went bad before use by date I changed to Horizon 1/2 gallon cartons Organic and have had not one go bad and it taste great last longer in fridge.
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User's recommendation: try it

Melani M Xxj

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Verified Reviewer
| map-marker Columbus, Ohio

Status on application

Status on application and how soon can it be approved I could really use this income and vert excited to start
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Pros:
  • Imvome
Cons:
  • No working customer service number

Preferred solution: When I can start

Anonymous

Satisfied

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Out of 4 half gals. purchased from a Walmart, one was sour. Just odd. Not out of date. Notified Horizon. They took all identifying numbers, will track it down. Sending me some coupons. Cant really do any better than that for customer service.
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User's recommendation: Good product.

Resolved
Jacyln Vpl

Resolved: Customer service

Updated by user Jun 09, 2021

Company fixed the issue and I have been provided with full refund.

Original review Jun 09, 2021
Normally Horizon products are fantastic but when we purchased some not up to par product, their customer service department was helpful, accommodating, and as fantastic as their products. No complaints with the products or the service from these customers. We are fans and will continue to be.
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Pros:
  • Excellent products and service

Preferred solution: Full refund

User's recommendation: Highly recommend

Featured
Gisselaaviles A

Complain !!

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Horizon Organic - Complain !!
Horizon Organic - Complain !! - Image 2
Horizon Organic - Complain !! - Image 3
Horizon Organic - Complain !! - Image 4
My 6 years old got out of his mouth a piece of hard white plastic came out the gallon of milk ! Thanks God he didnt swollen It .Im afraid for the rest of the bottle of on the store now! Albertsons Store Las Vegas Nv summerlin !
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Loss:
$7

Preferred solution: check well your products before delievey

User's recommendation: Careful

Jaswinder S Fya

What is Dha Omega-3 ingredients

Dha omega-3 is vegan product
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Preferred solution: Just information

Yanira Tqu
map-marker Huntington Beach, California

Horizon organic whole Milk horrible taste

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Horizon organic whole Milk horrible taste
Horizon organic whole Milk horrible taste - Image 2
Today i purchase a gallon of Horizon Organc whole milk in smart and final, I got home and I served myself (7 months pregnant) and my 3 year old daughter a glass of milk like usual and it tasted horrible either spoiled/rotten it feels horrible to think my 3 year old drank this. Who can I contact?, regarding this issue. I have been a loyal customer of all horizon organic products for years this is milk today was terrible.
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JackTheKnife R

Horizon Organic DHA Omega-3 organic milk smells like fish

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Horizon Organic DHA Omega-3 organic 2% milk on a box says "no fish oils" but when I preheat milk or will add to a hot coffee it smells like fish. My 4 years old son almost puked when tried it. Glad that my pregnant wife just tried little bit. Not nice to tell customers that there is no fish oils involved when little bit of chemistry and all goes up (oil). I just throw away 3 boxes of that milk which I bought at Sam's Club. I was buying that milk on daily basis for 4 years - till now. Never again!
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Loss:
$10
Reason of review:
Damaged or defective

Preferred solution: Full refund

1 comment
Guest

Since 3 months from now, when I preheat before giving to my kid, it smells like fish.

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