Horizon Logistics
Horizon Logistics Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Horizon Logistics reviews show a 1.0 star rating from 2 customers; consumers are mostly dissatisfied and recent recommendation is "Be honest".
Positive Feedback
Some drivers initially reported being treated like family early on, indicating occasional friendly interactions.
Negative Feedback / Risk Areas
- Recurring Horizon Logistics customer complaints describe poor customer service and lack of responsiveness.
- Allegations of unfair payroll deductions point to billing and contract disputes.
- Customers report issues obtaining refunds and trouble with device or service support.
Key Takeaways for Future Customers
- Expect limited support and confirm billing terms before signing.
- Document paperwork and be prepared to pursue refunds if needed.
- Compare prices and service options before committing to a membership or auto-ship plan.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Horizon Logistics reviews show a 1.0 star rating from 2 customers; consumers are mostly dissatisfied and recent recommendation is "Be honest".
Positive Feedback
Some drivers initially reported being treated like family early on, indicating occasional friendly interactions.
Negative Feedback / Risk Areas
- Recurring Horizon Logistics customer complaints describe poor customer service and lack of responsiveness.
- Allegations of unfair payroll deductions point to billing and contract disputes.
- Customers report issues obtaining refunds and trouble with device or service support.
Key Takeaways for Future Customers
- Expect limited support and confirm billing terms before signing.
- Document paperwork and be prepared to pursue refunds if needed.
- Compare prices and service options before committing to a membership or auto-ship plan.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Company robbed me
- Deductions were high and calls weren't returned.
- They were treated like family at first, then betrayed.
- Matt and Taylor are named as behind it.
I drove for Horizon. I would ask them why they were deducting so much, but they wouldn't return my calls.
These people at first treated me like family, but boy, was I wrong. They were the devil's kids. They stole from me a lot.
I have all the paperwork, so I filed a lawsuit. Matt and Taylor were the ones behind it all.
Preferred solution: Full refund
Phone doesn’t work unless I’m home
Just want my refund got my number yesterday my phone only working when I'm home on Wi-Fi, so I called this morning and was told there's nothing they can do
Preferred solution: Full refund
User's recommendation: Be honest
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