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Horizon Health Care

Horizon Health Care

www.horizonhealthcare.org
What is your customer experience with Horizon Health Care?

Horizon Health Care Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Horizon Health Care has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with customer service, limited product diversity, and a high price level. Rating distribution is 100% unfavorable.

Positive Feedback

No positive points reported in available Horizon Health Care reviews.

Negative Feedback / Risk Areas

  • Reports of unpaid claims and supply denials affecting needed medical supplies.
  • Strong Horizon Health Care customer complaints about customer service responsiveness.
  • Concerns over billing, refunds, and coverage for overages.

Key Takeaways for Future Customers

  • Expect high prices and limited product options; verify coverage before ordering membership or subscriptions.
  • Confirm billing policies, auto-ship terms, and reimbursement procedures to avoid unexpected costs.
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Horizon not paying for life saving medical supplies doctor has ordered

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Horizon has a NJ contract to cover Medicaid/Medicare.
  • - I went without supplies almost 2 months.
  • - Horizon hasn’t paid suppliers for overages.

Horizon has a contract with the state of New Jersey to cover all Medicaid and Medicare recipients using NJ Family Care and any state in the nation. I had to go without my medical supplies for almost 2 months or use medical supplies not meant for this or pay out of pocket $2000.

Horizon hasn't been paying medical supplies companies on accounts where patients have overages, that's the amount of supplies over medical and Medicare agrees to pay. So these companies stopped losing money by not supplying patients.

Well, Horizon should buy consumers all products they deserve by law. Don't buy from Horizon or contract your state Attorney General office and hire a private attorney or get legal services.

Loss:
$600

Preferred solution: Deliver product or service ordered

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