I used hopshopgo's online calculator to estimate international freight. Link http://www.hopshopgo.com/hopshopgo/red3.calculator.do On a US$70 item at 3.5kgs the quote was US49.00 However, I received an invoice for US121.00 based on the fact that the items size 50.50 x...Read more
1. Shipping cost at their discretion. Eg. Local shipping cost $44. Yet express service to overseas country only cost $ 28.50 2. Terms of usage not comprehensive. Eg. Split repack not mentioned. Will be done if you intend to apply your shipping guarantee to one of...Read more
I had the misfortune of using this forwarding service. I bought a laptop via ebay and used their service. Seller sent the laptop at my forwarding address and included an invoice as per my request. Hopshop go however failed to include this invoice while handing over to...Read more
I have used their services a couple times and at both times, they were god awful. I have even written a complain letter to Paypal for promoting and introducing me this service. I guess Paypal is solely after the money and just being irresponsible?? I wish I never known...Read more
I have noticed after a few packages that have come through customs from Hopshopgo that the weight is never accurate, spoke to people in customs and they even said that there is no way it would that heavy, anyway came to realise that when I do ship I am charged by the...Read more
I opened a dispute on Paypal. Since they own Hopshopgo it's likely they will be partial, so I'll probably have to work with my bank. I'm still amazed that Paypal would be involved in such terrible service through and through, super expensive and totally...Read more
I have 2 packages delivered in my account and I have made my payment on 18 Jan 2011 with paypal. After 2 business days, the package has no sign of shipping out so I asked the colleague what's going on in their LiveChat session and the first colleague told me that...Read more
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