Failure to refund

Their website froze when I tried to apply for a refund. They offered a refund for one of two journeys but their website is impossible to navigate.

User's recommendation: Stay away.

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ID
#3614951 Review #3614951 is a subjective opinion of poster.
Pros
  • Easy access
Cons
  • Impossible to talk to anybody
  • Impossible to talk to them
Loss
$100
Preferred solution
Full refund

Cancellation

Hoppa refused to refund my taxi fares although I tried to cancel more than 24 hours in advance. It has been impossible to speak with anyone as their phones have been disconnected!

User's recommendation: Shop elsewhere.

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ID
#3614925 Review #3614925 is a subjective opinion of poster.
Location
Carterton, England

Cancellation

A refund for having to cancel a return taxi trip Alicante airport to Benidorm. I tried to cancel more than 48 hours before the date but their website froze!

User's recommendation: Not recommended.

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ID
#3608438 Review #3608438 is a subjective opinion of poster.
Location
Carterton, England

Cancellation

I tried to cancel a taxi booking in advance from Alicante airport to go to my hotel in Benidorm but the cancel button froze. I then received a call from the taxi about my no show. I have since been in touch with Hoppa (who are so hard to contact) and after an on line conversation I was promised a phone call within the hour. Im still waiting after well over an hour.

User's recommendation: AVOID.

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ID
#3587019 Review #3587019 is a subjective opinion of poster.
Location
Carterton, England

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