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HopCat

HopCat

hopcat.com
What is your customer experience with HopCat?

HopCat Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall rating is 1.0 star from 1 review, with consumers mostly dissatisfied. Reviews note good food but highlight rude management, unpaid wages, and poor billing and refunds handling. HopCat reviews and HopCat customer complaints focus on customer service failures and staff issues.

Positive Feedback

Food quality is cited as a positive highlight and price level is reported as low.

Negative Feedback / Risk Areas

  • Repeated complaints about rude managers and poor customer service.
  • Allegations of not paying staff and disputes escalated to authorities.
  • Problems with billing and unclear refunds process.

Key Takeaways for Future Customers

  • Expect decent food but verify order accuracy before leaving.
  • Be cautious about billing disputes and keep receipts in case of issues.
  • Consider contacting management directly about concerns rather than relying on membership or auto-ship style arrangements.

View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Tanya B Ciu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To make a complaint on a store

AI Highlights
  • - Josh said I wasn't paid for the days I worked.
  • - I called the Nebraska Business Bureau and filed a complaint about unpaid wages.

They never told me when my Taipei wand today I called up there and the guy Josh said that I was not getting paid for The Times that I worked with you guys so I called the Nebraska business bureau and turned you guys in for not paying me the days I worked

Preferred solution: Full refund

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James H Ouj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

HopCat isn't working

AI Highlights
  • - HopCat on/off switch not functioning.
  • - It does not warm water when set on the LCD screen.
  • - You hear a click when turning on, but nothing happens.

Ive got a HopCat where the on/off switch isnt functioning and it isnt warming the water up when set on the lcd screen. You hear it click on , However nothing happens.

Regards james

Tel 0777556****

Preferred solution: Parts to repair it

View full review
Coletta Jzf

Rude manager

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AI Highlights
  • - Fifth visit; order still incorrect; pickup at 8:30.
  • - Customer reports unfair treatment by manager Rose and wants the issue fixed.

Came back for the fifth time to get my food made Correctly I was told my older would be ready for pick up at 8:30 more order was still incorrect Im bein treated like Im wrong and I spent my money on the correct order I do t appreciate being treated unfairly and inhumane all I wanted was the correct order and Manager lady Rose mistreated and very much so should not be managing anything with skills of that measure I am very embarrassed and all I wanted was my food correctly as I paid for it it full I will not be robbed to my face this situation needs to be addressed asap

Loss:
$25
Pros:
  • Good food
Cons:
  • Terrible choice of new staff

Preferred solution: Full refund

User's recommendation: Do not eat here very rude manager name Rose

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Port Saint Lucie, Florida

Let go due to covid 19

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HopCat - Let go due to covid 19

They say 2 invested backed out last second so they didn't have me to pay us while we were ar home but yes they closed down

User's recommendation: Leave them alone dont go there boycott

View full review

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