map-marker Hercules, California

Hoover And Sons Service Department Review from Hercules, California

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
My experience was not good at all. I took my car here to have my transmission serviced. After the boss saying that they couldn't fix my car unless I paid 4000.00 I went to pick my car up and he went flying by me up Fenton rd. He was driving my car so fast that he didn't even see me. So I went in inside and asked the big dude at the counter. Where's my car going and he said, "Uhhhh" I think the boss just took it for a test drive. Which made no sense! I said yeah he just blew right by me flying really fast up Fenton rd. The guy said, "Uhhh" I better give him a call and tell him get back here" I said what's your boss's name, he would look up at me and mumbled "chuck". I just went back out of the shop so I didn't say the words that were in my mouth. So we waited and waited and waited! Finally her comes back up Fenton rd. Driving really slow. I said, "so what did you find out on the test drive?" He said, "Uhhh" that your transmission is slipping. I said what was the test drive again for? Be said, "I wanted to see if your light would come on" once again I just kept quiet! Then they charged me 50.10 to tell me they can't fix my car. They said that was for time my car was there. I will never ever go here again. Those that have had good experiences with this place, great! But I wouldn't recommend this business!!
View full review
Reason of review:
Bad quality
Takiesha Uve
map-marker Flint, Michigan

Hoover And Sons - Engine Installation Review from Flint, Michigan

I had a new engine put in my Firebird many years ago. But since I found this site I thought I would share. They put the engine in my car and it did not run properly, I took it back they made some changes and it still did not run properly. It overheated and the metal tabs we're still good which ment a faulty engine or a problem due to installation. They said since I paid for the extra warranty that it was covered 100% because it was due to the engine being faulty. After they did the work they called and told me the warranty place went bankrupt and I had to pay them another 2600 dollars to have my car back. It never ran correctly since. And after all the money they got me for I could have bought another car or had the engine installed at a legitament business. So I will just be weary of the company because they do shady work.
View full review
Reason of review:
Pricing issue

Look at him smiling at you! He's smiling because he thinks he is going to get your money!

reply icon Replying to comment of Guest-1308073



Yep, That's CHUCK HOOVER. He needs your money, you don't.

reply icon Replying to comment of Guest-1300402

Chuck Hoover is a con man. What ever it takes to separate you from your money he will do.

Lie, cheat, steal. Fraud is his go to.

View more comments (3)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article