Tim S Vca

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Verified Reviewer

Billed my credit card without consent

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I was billed on my personal credit card without consent despite not using the account because I'm no longer with the corporate holder of the account. The corporate holder made me redundant several months earlier. Hootsuite's customer service via online and email simply does not respond.

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Loss:
$1663
Pros:
  • Good software
Cons:
  • Bad customer sesrvice

Preferred solution: Full refund

User's recommendation: be careful

Anonymous
map-marker Dallas, Texas

They do nothing

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They wont let you add anything to your acct, cancel acct and charge over $1200!!! Do not use this company.

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User's recommendation: Do not use

Shajuana Uuh

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Verified Reviewer

No unsubscribe or delete account!

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This website sucks! The worst UI, impossible to find the profile, impossible to delete an account and constant emails that you can't unsubscribe from. Don't use it!!!

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Cons:
  • Bad ui

Preferred solution: Apology

User's recommendation: Don't create account

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