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Hootsuite

Hootsuite

www.hootsuite.com
What is your customer experience with Hootsuite?

Hootsuite Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Hootsuite has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good software.
    Cons: Bad customer sesrvice, Bad ui.

  • Recent recommendations regarding this business are as follows: "Avoid Hootsuite. Use anything else.", "be careful", "Do not use", "Don't create account".

View full overview ›
Landa Omx
map-marker Roseville, California

I'd rate -10 if I could

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Billed us $1,188 without prior notice. Only option is service ticket or chat for support, but it appears to be only bot responses.

No humans. No phone number.

Will be notifying our bank that the charge is fraudulent. DO NOT USE HOOTSUITE!

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User's recommendation: Avoid Hootsuite. Use anything else.

Tim S Vca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billed my credit card without consent

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I was billed on my personal credit card without consent despite not using the account because I'm no longer with the corporate holder of the account. The corporate holder made me redundant several months earlier. Hootsuite's customer service via online and email simply does not respond.

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Loss:
$1663
Pros:
  • Good software
Cons:
  • Bad customer sesrvice

Preferred solution: Full refund

User's recommendation: be careful

Anonymous
map-marker Dallas, Texas

They do nothing

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They wont let you add anything to your acct, cancel acct and charge over $1200!!! Do not use this company.

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User's recommendation: Do not use

Shajuana Uuh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No unsubscribe or delete account!

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This website sucks! The worst UI, impossible to find the profile, impossible to delete an account and constant emails that you can't unsubscribe from. Don't use it!!!

View full review
Cons:
  • Bad ui

Preferred solution: Apology

User's recommendation: Don't create account

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