by ThunderousShrimp #14613021.0
Ordered a carbon creations carbon fiber hood which arrived with chips and scratches all over. Damage was declared in receiving paperwork. Now the hood itself has terrible fitment, body shop cannot install said hood even with MAJOR modifications.
Hood pins can't be installed without cracking the hood which is a safety issue. CarID refuses to send replacement and tells me to file a claim with the carrier although chips are definitely already from manufacturer. They refuse to take the hood back because it's damaged. They refuse to follow their own return policy and tell me I should have declined the delivery (nothing about that on their website or return policy). This has been going on for over a month.
I'm stuck with a terrible hood and a total of $800 damage. Filing claim with paypal and bank!
Partsgeek - My part was delivered damaged
by SpiritedSiberian #12448684.0
I ordered a hood and it was delivered in poor condition. I refused delivery and would just like another hood to be sent in its place. Hopefully their service department can contact me soon.
Rockauto - Damaged part
by HungrySwallow413 #1454279
My hood came damaged. I've emailed twice no response.
Partsgeek - Received damaged part
by user41583636 #1199737
Phone quality is terrible. Just received my hood and it’s damaged I paid extra for the insurance.
Carid - Horrible Experience
by PissedConsumer1416807 #1416807
I had purchased a new hood $500+, when I received it, they had not wrapped the hood before packaging it. The card board holders scratched and dented the hood. I sent in photos of the damage, It took over a week of going back and forth with this company regarding the issue just for them to say that the damages were too small to accept a claim and that they would not be doing ANYTHING to help.
by CoyoteJesse #11119941.6
I ordered a carbon fiber hood from CarID -- BIGGEST mistake I have ever made. On their main page, and every product page they tout "quick and easy" returns, and a 30 day return policy, however, trying to return a product is a NIGHTMARE. The hood I received was packaged...
by dprairie #13694851.9
The Amerihood aftermarket fiberglass hoods are terrible. DO NOT BUY. Bad fit, bad fit, bad fit. Wavy finish. Did I mention bad fit!!!! Do not buy Amerihood products. Amerihood - S Style Functional Ram Air Fiberglass Hood (Unpainted) Got this hood and had to do extensive m...
Carid - Worst company ever !
by Yankee45sd #11114521.4
Ordered a hood for a Dodge charge - the hood was such a poor quality that the left side did not match the right side -no one would put this on their car. To redo the fiberglass work would cost more than I paid for the hood.
I took it to two body shops and they both laughed at the fiberglass work.
I requested a return they said to send pictures which I did - it has been two weeks, several emails by me and I have called twice and still no resolution. Please do yourself a favor and don't buy anything from this company.