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Hoobuy

Hoobuy

hoobuy.com
What is your customer experience with Hoobuy?

Hoobuy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Hoobuy 2.3 star rating from 3 customer reviews; consumers mostly dissatisfied. Rating split roughly 67% unfavorable and 33% positive.

Key Takeaways for Future Customers

  • Hoobuy reviews show helpful customer service but mixed outcomes.
  • Expect high product and shipping prices and possible delays in turnaround time.
  • Watch for wallet refunds and unclear package submission steps when using the service.

Negative Feedback / Risk Areas

  • Recurring customer complaints about wallet refunds and inability to retrieve money.
  • Shipping delays and confusing submission process causing uncertainty.
  • High shipping and product pricing reported by reviewers.

Positive Feedback

Some reviewers note very helpful customer service and a case where staff restored and shipped a package at no extra charge.

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Media from reviews

Hoobuy - Submit package after rehearsal payment
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Show reviews that mention
money service wallet package bank place account customer fold agent
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Honest N Bbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Submit package after rehearsal payment

AI Highlights
  • - Paid USD 3.72 for warehouse processing; now it prompts package submission.
  • - It shows a simulation countdown and the user is unsure about submitting.
Hoobuy - Submit package after rehearsal payment

I paid USD 3.72 for warehouse processing. After payment, it shows I should submit the package.

Now it’s a simulation countdown and I’m feeling unsure about submitting the package. Help, I don't know about this process.

Loss:
$3
Pros:
  • Nill
Cons:
  • Nill

Preferred solution: Deliver product or service ordered

User's recommendation: Show me how to submit package after rehearsal payment me I don't know

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Jacopo P Jvn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Milan, Province Of Milan

Spedizione

Perché non spedite il mio pacco? Ho fatto l'ordine il 08/02/2026 ed è ancora in imballaggio. Questo è il numero della particella P202602****403288****59.

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Avant Bbt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The best they ship it out. W 0 charges

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AI Highlights
  • - They helped restore my package and ship it back to the seller at no cost.
  • - The reviewer is satisfied with the company.

They helped me restore my package and ship it back to the seller without me paying anything, and that's really nice and good of them. I like this company, and I hope everyone ships with this company because it's the best of the best.

Pros:
  • Customer service are so niceeeee and helpful
Cons:
  • Shipping prices are too high and also the product prices are high

Preferred solution: Full refund

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Raeford Qfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't get my money out of the wallet

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AI Highlights
  • - Money moved to a wallet I can't withdraw from after canceling an item.
  • - No customer service to resolve the issue, and I can't recommend it.

I can't get my money out of the wallet I didn't ask for my money to go into a wallet canceled an item and they automatically put my money in our wallet that I can't get my money back out of there's no customer service agent to speak to over the fold or over messaging so I don't recommend it for anyone

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Raeford Qfm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't receive my money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Refund from a canceled purchase was placed in a wallet instead of to the bank.
  • - The wallet can't be withdrawn, and the experience is unacceptable.

I can't get my money out of my wallet and I didn't ask for my money to be put in a wallet in the first place I cancelled something I was trying to buy so instead of them sending my money back to my bank account they put my money in a wallet that I can't get my money out of so I think that's service is poor I'm unacceptable

User's recommendation: I don't recommend the site

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